Sabrina Mahupete
Omaha,United States
Summary
An energetic business leader and entrepreneur with 15+ years of experience and an outstanding record of success. Robust background in process improvement, strategic planning, business development, operations and transportation planning. Skilled at building long-term business relationships. Proven talents in building strategic partnerships with stakeholders and driving necessary change. Possess excellent communication; both written and verbal, and has the proficiency to work effectively in a fast paced cross-functional team environment.
Overview
20
20
years of professional experience
Work History
Chief Executive Officer/Founder
Jadomte' Mobile Nail Bar
Omaha, NE
10.2018 - Current
- Established LLC and formulated vision for mobile startup within $6.5B nail salon industry
- Participated in all aspects of business development from market research and finance to operations and marketing to ensure sustainability
- Recruited and trained employees and licensed nail technicians to company standard
- Facilitated launch and updates of company website
- Negotiate all contracts with vendors and business partners
- Comply with legal, regulatory and best practice guidelines
- Secured funding from banks, crowd-funding and pitch events
- Won 1st place in IBBG pitch event and secured funding for upgrades
Manager ll Fleet Strategy
Union Pacific Railroad | Network Planning & Ops
Omaha, NE
01.2018 - 10.2018
- Proactively identified and solved complex problems that impacted customers and business direction for $3M+ railcar fleet
- Reviewed projections and demand forecasts with sales teams in order to formulate and optimize equipment plans
- Determined asset mix of owned, leased and pooled cars based on market trends and demands
- Cross Collaboration with: Marketing, Sales, Accounting, Mechanical, Operations, Dispatching, Supply, Finance
Customer Equipment Manager
Union Pacific Railroad | Marketing & Sales
Omaha, NE
11.2014 - 01.2018
- Own and drive revenue growth by identifying new joint initiatives and upsell opportunities, best practice implementations, co-marketing programs and jointly developing solutions that meet mutual customer needs and strategic objectives
- Strategically and tactically resolve operational and customer issues by conducting root cause analysis; develop corrective action plans to support operational activity that provides external customer resolution
- Manage customer/commodity covered hopper car pools totaling in over $120 million in annual revenue; ensure good utilization and distribution of cars; works directly with Chemicals, IP, and Ag business groups to provide excellent customer experience; manage use of cars provided by other railroads when on UP lines and ensure timely return of empty cars in
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Manager Operations Support
Union Pacific Railroad | Customer Service
Omaha , Nebraska
07.2013 - 11.2014
- Lead/Directed Customer Service Team to ensure: - Safety of all employees - accurate and timely reporting, order processing and resolution of customer and operating department request. Managed call volume 500+ per day
- Manage internal measures and implement corrective actions to meet goals for customer satisfaction, data integrity and cost of quality accounts
- Professional programs for all direct reports, including coaching, evaluation, training, recognition and career development
Train Dispatcher
Union Pacific Railroad | Operations
Omaha, NE
01.2007 - 07.2013
- Manages sophisticated computer and radio communications to control and safeguard movement of trains throughout company’s 23-state rail network
- Constantly supervise train movement and conditions affecting train movement
- Advise personnel about traffic complications such as accidents, weather conditions and other hazards
- Selected Contributions:
- Selected as member of VP of HDC/Network Operations focus group that meets regularly to develop process enhancements for HDC workforce
- Assist in creating HDC Wiki dispatcher library on intranet. Wiki dispatcher library standardizes manner in which dispatchers retrieve important desk specific information and other pertinent job related material which supports UP Way initiatives
- Developed and organized regional safety meeting for dispatchers. Meetings demonstrated ways to use new technology to perform everyday job duties more efficiently
- Working with field management to develop strategy that will lower/eliminate excessive on-duty train crew hours
Mortgage Loan Officer/Collections Specialist
HSBC
Indianapolis, IN
03.2003 - 01.2007
- Managed complex portfolio of sub-prime personal and mortgage loan products from centralized call center as well as local branch
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Exceeded performance goals on consistent basis. Over 3M in sales during tenure
Education
MBA - Business Administration And Management
ITT Technical Institute
Omaha, NE09.2013
Bachelor of Science - Business Administration
ITT Technical Institute - Indianapolis
Indianapolis, IN08.2000
Skills
- Executive Leadership
- Strategic Planning
- Oracle Business Intelligence
- Microsoft Office Suite
- Business Presentations
- Presentation Skills
- Developing Business Plans
- Resolving Conflicts
- Client Management
- Customer Needs
- Effective Working Relationships
- Business Growth
- Value Propositions
- Prioritization
- Merchandising
Timeline
Chief Executive Officer/Founder
Jadomte' Mobile Nail Bar
10.2018 - Current
Manager ll Fleet Strategy
Union Pacific Railroad | Network Planning & Ops
01.2018 - 10.2018
Customer Equipment Manager
Union Pacific Railroad | Marketing & Sales
11.2014 - 01.2018
Manager Operations Support
Union Pacific Railroad | Customer Service
07.2013 - 11.2014
Train Dispatcher
Union Pacific Railroad | Operations
01.2007 - 07.2013
Mortgage Loan Officer/Collections Specialist
HSBC
03.2003 - 01.2007
MBA - Business Administration And Management
ITT Technical Institute
Bachelor of Science - Business Administration
ITT Technical Institute - Indianapolis
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