Sabrina Marcello

• Led Learning Management Administration and Migration strategies to ensure efficient data structure, flexibility to scale, and generate efficient reporting
• Enhances business processes through critical analysis and innovative problem-solving, accurately forecasting future needs and implementing strategic solutions that optimize operational efficiency and align with long-term objectives
• Lead evaluation of three distinct Learning Management Systems (LMS), focusing on ensuring legal defensibility through comprehensive audit of currents systems, ensuring Apple Information Security compliance
• Thrive in dynamic environment, collaborating cross-functionally and with remote sites to develop and implement processes that ensure employee certification compliance
• Spearheaded analysis and design of certification strategies for job roles within Special Projects Group (SPG).

• Developed curriculum and graphic content for K-12 online education
• Created and maintained content within Canvas learning environment to support organization's image and brand in online education
• Ensured curriculum and graphic content are current and aligned with AZ state standards

• Solid track record in formulating, refining, and implementing strategies, processes, and protocols within logistics training environment to boost operational efficiency
• Skilled at navigating fast-paced settings, fostering collaboration across functions and locations to achieve organizational goals
• Effective at assembling and guiding teams, fostering consensus-driven approach to realize project objectives and deliver results
• Employed innovative and analytical thinking to anticipate and cater to evolving needs of business lines and end user
• Quickly mastered diverse array of digital tools, including but not limited to project management platforms, native Knight Transportation apps, Enterprise Resource Planning systems (ERPs) such as Qualcomm/Zonar/AS400
• Exceptional communication skills, both oral and written, facilitating clear and effective interactions across all organizational levels
• In charge of streamlining processes within 25 terminals, 18 shops, and two corporate facilities encompassing transportation and supply chain management, training development, and certification oversight
• Managed curriculum development process for training systems/applications, digital/mobile technology, federal/regulatory mandates, and vendor training curriculum for central, northeast, and west regions.

• Facilitated training for learners at all levels, including new hires and existing employees.
• Assessed local training programs and policies to identify broad Air Force and local individual-based training needs; evaluated and validated programs to promote learning delivery and instruction.
• Efficiently managed multiple priorities and projects that overlapped based on need and resources to fulfill organization’s mission.
• Used Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model to evaluate and modify instructional programs and course curriculum, content, and materials and researched procedural changes as mandated by Air Force Instructions (AFI), local Operating Instructions(OI), and other regulations.
• Worked closely with many Subject Matter Experts (SMEs), Air Force higher-level leadership, and critical stakeholders on content development.
• Instructed classroom training on variety of subjects including anti-terrorism, supervisory training, security check procedures, fraud detection, interviewing techniques, proper use of force and arming, leadership development, technical and soft skills
• Developed tools and materials, such as eLearning modules, handbooks, multimedia visual aids, computer tutorials, knowledge assessments to ensure most effective method utilized for knowledge delivery and learning transfer based on best adult learning theories.
• Performed in main-level executive instructional design and training management position for Air Force Commanders.
• Provided staff-assisted visits (SAVs) with quality checks and standards of delivery for other content creators.
• Developed and executed performance management programs to increase employee engagement and productivity.

Education MASTER

• Implemented successful instructional design projects from concept to completion within budget and time constraints.
• Planned and monitored implementation of technology-based learning programs.