Sabrina Martin
Port Charlotte,FL
Summary
Experienced professional with a proven track record in customer interactions and service solutions. Proficient in conflict resolution, communication, and problem-solving to ensure customer satisfaction. Demonstrated ability to effectively address customer needs and exceed expectations in a fast-paced environment. Dedicated to delivering exceptional service and building strong relationships with clients.
Overview
7
7
years of professional experience
Work History
Teacher Assistant
Sky Family YMCA
10.2020 - 10.2022
- Assisted lead teachers with educational and recreational crafts
- Encouraged children to interact in group activities
- Maintained a clean and safe classroom
- Assisted with a child’s needs while remained vigilant of other children
- Performed daily meal preparations
- Maintained communication with parents through Tadpole’s online report system
- Worked with a variety of age ranges throughout the school
- Directed weekly lesson plan and circle time routine
Sales Associate
Villa Rosa
08.2019 - 08.2020
- Responsible for opening and closing store
- Assisted guests with any returns and/ or questions about merchandise
- Organized seasonal merchandise on the sales floor
- Responsible for answering any phone calls
Guest Service Advocate
Kohl's
03.2016 - 07.2020
- Assisted guests in finding the stores departments
- Worked closely with the store’s asset protection
- Was responsible for making sure we met our daily credit card goals
- Responsible for monitoring the stores daily goals
- Organized merchandise on the sales floor as well as putting out new items daily
Education
High School -
Charlotte High
Punta Gorda, Florida05-2018
Skills
- Basic Life Support & Basic First Aid
- 45 DCF Hours
- Communication skills
- Organization skills
- Time management
- Fast learner
- Calm demeanor
- Decision-making skills
- Instructional skills
- Committed Team Player
- Parent-teacher communication
- Collaborative learning
- Project-based learning
- Problem-solving
- Clear communication
- Team collaboration
- Flexibility and adaptability
- Customer service
- Active listening
- Critical thinking
Timeline
Teacher Assistant
Sky Family YMCA
10.2020 - 10.2022
Sales Associate
Villa Rosa
08.2019 - 08.2020
Guest Service Advocate
Kohl's
03.2016 - 07.2020
High School -
Charlotte High
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