Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sabrina Martinez

Hollywood,FL

Summary

Registered Behavior Technician determined to improve the lives of individuals with developmental disorders, such as autism, that affect behavior and socialization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Enrollment Specialist

Leon Medical Centers
04.2020 - 04.2022
  • Analyzing situations and identifying the root cause of the issue. Accurately determining the members' needs and difficulties.
  • Scheduling clinical appointments for members.
  • Research enrollment problems, corrected enrollment errors, data entry on enrollment applications, and issued membership cards and termination certificates.
  • Distribute information about the individual health insurance exchange, including eligibility requirements for applicable federal premium subsidies and cost-sharing assistance.
  • Provide application and renewal assistance and facilitate enrollment in a health insurance program by providing accurate and fair information
  • Completed initial and comprehensive assessments/reschedules on participants with appropriate team staff, during enrollment process, according to procedures.
  • Performed inbound/outbound calls daily to provide accurate and consistent information concerning medical insurance enrollments and provider's information.

Customer Service Representative

LogistiCare
01.2018 - 03.2020
  • Responded to customer requests for products, services, and company information.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Work to ensure members have access to the care they need. Facilitate transportation for medical appointments and other healthcare-related needs.
  • Clearly and effectively communicating with customers, both verbally and in writing. This includes active listening to fully understand the customer's concerns.

Education

Bachelor of Science - BACHELOR'S IN PSYCHOLOGY IN APPLIED BEHAVIOR ANALY

Purdue Global
07-2028

High School Diploma -

Keystone National High
Miami, FL
12-2024

Skills

  • strong communication
  • Empathy and Compassion
  • Patience and Perseverance
  • Organizational Skills
  • Analytical Thinking
  • Problem-Solving Abilities
  • Collaboration and Teamwork
  • Time Management
  • Multilingual Skills
  • Maintain Client Confidentiality
  • Behavioral Knowledge
  • Detail-Oriented

Certification

Registered Behavior Technician, BACB 2025

First Aid & CPR


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Enrollment Specialist

Leon Medical Centers
04.2020 - 04.2022

Customer Service Representative

LogistiCare
01.2018 - 03.2020

Bachelor of Science - BACHELOR'S IN PSYCHOLOGY IN APPLIED BEHAVIOR ANALY

Purdue Global

High School Diploma -

Keystone National High

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