Sabrina Marzouki
Boston,MA
Summary
Mission-driven program management professional with extensive experience leading large, complex, and globally focused initiatives that make a positive impact on the world. Proven success in designing and implementing high-impact advocacy and leadership development programs that deliver transformative learning experiences. Deeply passionate about advancing LGBTQI+ rights and social justice through intentional, values-driven work.
Skilled in strategic planning, stakeholder engagement, cross-cultural collaboration, and event coordination, with a strong ability to integrate academic frameworks into accessible and inclusive learning programs. Recognized for exceptional communication, inclusive leadership, and a collaborative approach that fosters meaningful outcomes in diverse and dynamic environments.
Overview
7
7
years of professional experience
Work History
Senior Program Manager
Harvard Business School Executive Education
07.2024 - Current
- Mentor and train Program Managers on effective team leadership, including strategies for creating psychological safety, conducting impactful one-on-one meetings, and fostering inclusive, high-performing teams.
- Lead client-facing meetings across the full program lifecycle—from contract negotiation and content strategy to delivery and post-program debriefs—advising clients on curriculum design that aligns with their unique goals and needs.
- Active member of the Association of LGBTQ+ Faculty and Staff at Harvard University, contributing to initiatives that promote equity, visibility, and community for LGBTQ+ professionals.
- Serve as a hiring advisor for Program Coordinators and Program Managers, participating in interviews and offering informed, thoughtful feedback to hiring managers.
- Designed, executed and launched Harvard Business School Executive Education’s first global virtual program in the Live Online Classroom Studios, expanding access for participants worldwide by aligning session offerings with participants’ time zones.
- Plan and deliver Executive Education programs for 200+ participants across diverse international locations, including Boston, Mexico, India, South Africa, and Côte d’Ivoire—ensuring culturally responsive, logistically sound, and high-impact experiences.
Program Manager
Harvard Business School Executive Education
04.2022 - 06.2024
- Lead and supervise a team of two program coordinators, providing coaching, professional development, and performance guidance in the delivery of 17 - 20 global leadership programs annually.
- Oversaw program logistics and participant experience for international training initiatives, including enrollment management, vendor coordination, and real-time response to crises such as medical or weather emergencies—ensuring accessibility and seamless delivery.
- Developed and implemented strategic improvements to programs by researching best practices, applying leadership frameworks, and managing budgets to maximize program impact.
- Facilitated cross-sector collaboration with faculty, external partners, and internal stakeholders, including negotiation and communication across diverse teams and global vendors.
- Designed and improved participant-centered training processes, ensuring high-touch communication and inclusive engagement before, during, and after programming.
- Managed relationships with key stakeholders—including academic institutions, clients, and portfolio directors—to align on vision, delivery, and learning outcomes.
- Led conflict resolution and crisis management efforts, acting as the primary escalation point for participant and partner concerns and adapting program flow to meet emergent needs.
- Championed inclusive leadership practices, supporting department-wide change initiatives and fostering a culture of empowerment, equity, and collaboration.
Program Specialist
Harvard Business School Executive Education
07.2021 - 03.2022
- Developed and implemented program strategies to enhance operational efficiency.
- Analyzed program data to identify trends and recommend process improvements.
- Facilitated training sessions for staff on new program initiatives and tools.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Led and coordinated the onboarding process for new Program Coordinators, overseeing all training documentation and collaborating with trainers and cross-functional teams to ensure a consistent, high-quality training experience.
- Partnered with Program Managers to develop tailored onboarding timelines, including scheduling and tracking training sessions aligned with team needs and program schedules.
- Delivered hands-on training and mentorship to new Program Coordinators, while also guiding existing staff through new processes and policy changes—fostering a culture of continuous learning and operational excellence.
Program Coordinator
Harvard Business School Executive Education
08.2019 - 06.2021
- Coordinated logistics and scheduling for executive education programs, ensuring seamless delivery of services.
- Developed and maintained relationships with faculty and staff, enhancing collaboration across departments.
- Managed participant communications, addressing inquiries promptly to improve overall experience.
- Implemented process improvements for program registration, increasing efficiency in data management systems.
- Oversaw budget tracking and reporting for multiple programs, ensuring alignment with financial objectives and constraints.
Program Coordinator
Massachusetts General Hospital Global Health Innovation Laboratory
12.2018 - 08.2019
- Supported Harvard Medical School faculty and research fellows in the design, planning, and implementation of programs focused on care delivery, research, education, and training for vulnerable and underserved populations.
- Developed comprehensive training materials for the Uterine Balloon Tamponade (UBT) method, contributing to a global maternal health initiative in Kenya, Brazil, and India aimed at reducing postpartum hemorrhage in low-resource settings.
- Represented Massachusetts General Hospital (MGH) at community hospitals and global health conferences, promoting institutional initiatives and fostering strategic partnerships to advance healthcare equity.
- Provided research coordination support for the laboratory, ensuring timely data collection, organization, and compliance with research protocols and institutional guidelines.
Education
Master of Arts - Industrial Organizational Psychology
Harvard University
Cambridge, MA12-2022
Bachelor of Science - Public Health Sciences
University of Massachusetts, Amherst
Amherst, MA05-2018
Skills
- Complex Problem-solving
- Training and mentoring
- Personnel management
- Change management
- Global Educational Program Coordination
- Intercultural Competence
- CRM Administration
- Relationship management
Timeline
Senior Program Manager
Harvard Business School Executive Education
07.2024 - Current
Program Manager
Harvard Business School Executive Education
04.2022 - 06.2024
Program Specialist
Harvard Business School Executive Education
07.2021 - 03.2022
Program Coordinator
Harvard Business School Executive Education
08.2019 - 06.2021
Program Coordinator
Massachusetts General Hospital Global Health Innovation Laboratory
12.2018 - 08.2019
Master of Arts - Industrial Organizational Psychology
Harvard University
Bachelor of Science - Public Health Sciences
University of Massachusetts, Amherst
Similar Profiles
Sheldon YangSheldon Yang
Program Coordinator at Harvard Business School Executive EducationProgram Coordinator at Harvard Business School Executive Education
Portia Owusu NKETIAPortia Owusu NKETIA
Program and Pedagogical Coordinator at Emlyon Business School (Executive Education)Program and Pedagogical Coordinator at Emlyon Business School (Executive Education)
Steven FisherSteven Fisher
Corporate Communications Manager at Drexel University, LeBow College of Business, Executive EducationCorporate Communications Manager at Drexel University, LeBow College of Business, Executive Education
Jasmine DaleJasmine Dale
Senior Certified Pharmacy Technician at WalgreensSenior Certified Pharmacy Technician at Walgreens
Margaret MarinoMargaret Marino
Advanced Family Nurse Practitioner at Massachusetts General HospitalAdvanced Family Nurse Practitioner at Massachusetts General Hospital