Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
4
4
years of professional experience
Work History
Cashier / Pharmacist Technician Assistant
Duane Reade By Walgreens
New York , NY
05.2019 - Current
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Reviewed and verified customer information and insurance provider information.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Provided primary customer support to internal and external customers.
Cashier /Sales Associate
Modell's Sporting Goods
New York , NY
06.2017 - 05.2018
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Folded and arranged merchandise in attractive displays to drive sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Psychology
The City College of New York City
New York, NY
06.2022
Skills
Bilingual: English and Spanish
Proficient in Microsoft Excel, Word (55 wpm), PowerPoint, social media, and Internet research
Good communication and persuasion skills
Great verbal and nonverbal communication
Excellent interacting with different people
Managing calls
Keeping the sales floor cleaned and organized
Suggested new products that increased sales
Team building
Customer relationship management
Timeline
Cashier / Pharmacist Technician Assistant
Duane Reade By Walgreens
05.2019 - Current
Cashier /Sales Associate
Modell's Sporting Goods
06.2017 - 05.2018
Bachelor of Science - Psychology
The City College of New York City
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