Sabrina Melendez
New York,NY
Summary
Independent candidate successful at managing multiple priorities, achieving customer service satisfaction with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Direct Care A&J Staffing
02.2020 - Current
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Developed individual care plans for clients based on specific needs.
- Scheduled and coordinated medical appointments.
Cashier Manager
Smoke Shop Advisor
05.2018 - 12.2024
- Built positive relationships with customers to increase repeat business.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Quickly and accurately counted drawers at start and end of each shift.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Chauffeur
Chauffeured Services
01.2017 - 02.2018
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Vacuumed, cleaned and sanitized vehicles between customers.
Stock Merchandise Flow Associate
Burlington
04.2016 - 02.2017
- Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
- Unloaded packages from incoming trucks to inspect contents.
- Marked items with identifying codes such as price, stock or inventory control codes.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Interacted with guests in friendly and knowledgeable way.
Grocery Stock Clerk
Key Food Supermarket
04.2013 - 05.2016
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Barista, Stocker
VIC'S BAGEL BAR
10.2011 - 10.2013
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
Kitchen Aide
NYU Medical Center
03.2010 - 09.2011
- Cleaned and organized kitchen stations to promote team efficiency.
- Transported food items from storage areas to kitchen for prepping.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Manhattan High School
Manhattan, NYSkills
- Exceptional Customer Service and Communication Skills
- Natural Leader
- Reliable and Punctual
- Responsible
- Hard Worker
- Organizational Skills
- Able to follow and maintain safe workplace rules
Timeline
Home Health Aide
Direct Care A&J Staffing
02.2020 - Current
Cashier Manager
Smoke Shop Advisor
05.2018 - 12.2024
Chauffeur
Chauffeured Services
01.2017 - 02.2018
Stock Merchandise Flow Associate
Burlington
04.2016 - 02.2017
Grocery Stock Clerk
Key Food Supermarket
04.2013 - 05.2016
Barista, Stocker
VIC'S BAGEL BAR
10.2011 - 10.2013
Kitchen Aide
NYU Medical Center
03.2010 - 09.2011
High School Diploma -
Manhattan High School
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