Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Sabrina Mora

Fresno,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Self-Employed

11.2022 - Current
  • Maximized profitability by efficiently managing the resale of various products such as pallets, used clothes, and new items.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Customer Service

Victoria Secret Associate
11.2023 - 01.2024
  • Enhanced efficiency and accuracy in processing customer transactions as a Cashier.
  • Greeted customers, provided customer service and answered questions.
  • Streamlined clothing organization process
  • Managed customer orders through online platform

CNA

San Joaquin Valley Rehabilitation Hospital
04.2022 - 01.2023
  • Provided assistance with activities of daily living, including bathing, dressing, taking vital signs
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

CNA

Orchard Post Acute
Fresno, CA
07.2021 - 03.2022
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Customer Service

William Dogs On The Run
Fresno, CA
06.2017 - 07.2020
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.

Education

Erma Duncan Polytechnical High School
06.2021

Skills

  • Skilled with Customer Communications
  • Infection Prevention and Control (IPC)
  • Fluent in Spanish
  • Personal Protective Equipment (PPE)
  • BLS Certification
  • Microsoft Office
  • Problem-Solving

Certifications

  • Certified MA, Expected Completion: Aug 2024
  • CNA
  • Basic Life Support (BLS)

Timeline

Customer Service

Victoria Secret Associate
11.2023 - 01.2024

Self-Employed

11.2022 - Current

CNA

San Joaquin Valley Rehabilitation Hospital
04.2022 - 01.2023

CNA

Orchard Post Acute
07.2021 - 03.2022

Customer Service

William Dogs On The Run
06.2017 - 07.2020

Erma Duncan Polytechnical High School

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Sabrina Mora