Sabrina Navarro
Hollister,CA
Summary
Driven individual with a background in social work and customer service. Skilled in facilitating client assessments and developing tailored intervention plans, enhancing community engagement and support services.
Overview
7
7
years of professional experience
Work History
Part-time Associate
In-N-Out Burger
10.2018 - Current
- Trained and mentored new associates on operational procedures and customer service standards.
- Streamlined food preparation processes to enhance service speed and quality.
- Resolved customer inquiries promptly, contributing to exceptional service experiences.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Collaborated with team members to maintain a positive work environment and high morale.
Intern
East Side Union High School District
08.2024 - 05.2025
- Facilitated client assessments to identify needs and develop tailored intervention plans.
- Coordinated support services with community organizations to enhance client resources.
- Conducted outreach efforts to engage at-risk populations and promote available social services.
- Monitored client progress and documented outcomes in compliance with regulatory standards.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Improved client outcomes by developing and implementing individualized service plans.
- Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Utilized evidence-based practices to provide effective interventions for clients.
Education
Bachelor of Arts - Social Work
San Jose State University
San Jose, California, CA05-2025
Associate of Arts - Sociology
Gavilan College
Gilroy 12-2022
Skills
- Customer service
- Time management
- Computer skills
- Client advocacy
- Professional ethics
- Case documentation
- Treatment Planning
- Multicultural competence
- Individual counseling
- Crisis intervention
- Life skills development
- Referrals and networking
- Mental health support
- Case management
- Case records management
- Suicide risk assessment
Timeline
Intern
East Side Union High School District
08.2024 - 05.2025
Part-time Associate
In-N-Out Burger
10.2018 - Current
Bachelor of Arts - Social Work
San Jose State University
Associate of Arts - Sociology
Gavilan College