Sabrina Nelson
Pleasanton,CA
Summary
Psychology student with pre-nursing coursework, and extensive customer service and team leadership experience, seeking to transition into regulatory affairs. Combines a strong foundation in research analysis, ethical decision-making, and healthcare knowledge, with proven strengths in communication, problem-solving, and high-responsibility operational roles. Experienced in working within structured standards, managing documentation and procedures, and supporting team compliance in fast-paced environments. Detail-oriented and motivated to apply behavioral insight and scientific training to support safe, effective regulatory practices in healthcare.
Overview
5
5
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Dublin, California
05.2023 - 01.2026
- Responsible for the overall shift operations, sales performance, and execution of brand excellence
- Provided excellent customer service in the absence of the Assistant General Manager and/or General Manager.
- Trained to de-escalate upset customers
- Able to handle the pressures of coordinating a wide range of activities to ensure guest satisfaction.
- Collaborated effectively with fellow team members and managers
- Food experience when working in the kitchen, making pizza, hamburgers, chicken sandwiches, tenders, pretzels, and cheese sticks.
- Trained to make various drinks at B-Fresh Boba.
- Gained experience when ushering: sweeping, wiping down tables, countertops, chairs, floors, and machinery.
Gonzaga University Literacy Tutor
Gonzaga University
Spokane , WA
08.2023 - 05.2024
- Developed personalized lesson plans for diverse reading levels and learning styles.
- Assessed student progress through regular evaluations and feedback sessions.
- Facilitated group reading activities to promote collaboration and peer learning.
- Communicated effectively with parents to discuss student performance and strategies.
- Implemented phonics and vocabulary exercises to strengthen foundational skills.
Team Lead Manager
Jamba Juice
Pleasanton, CA
03.2021 - 02.2022
- Supervised a staff of 1 to 8 team members to ensure 100% customer satisfaction.
- Self-disciplined, strong initiative, leadership ability, and outgoing personality
- Carried out management responsibilities consistent with Jamba policies, operational standards, procedures, and legal requirements.
- Provided strong leadership during stressful situations to meet the demands of customers
- Trained new team members on all aspects of Jamba Juice duties.
- Responsible for opening and closing procedures, including counting deposits
Team Member
Jamba Juice
Pleasanton, CA
09.2020 - 03.2021
- Responsible for the overall shift operations, sales performance, and execution of brand excellence.
- Provided excellent customer service in the absence of the Assistant General Manager and/or the General Manager.
- Trained to de-escalate upset customers.
- Able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
- Collaborated effectively with fellow team members and managers.
Education
Bachelor of Arts - Psychology
Gonzaga University
Spokane, WA05-2026
High School Diploma -
Foothill High School
Pleasanton, CA05-2022
Skills
- Communication skills
- Team collaboration
- Reliability and punctuality
- Organizational skills
- Detail-oriented
- Critical evaluation of research studies
- Attention to detail
Timeline
Gonzaga University Literacy Tutor
Gonzaga University
08.2023 - 05.2024
Floor Staff Member
Regal Cinemas
05.2023 - 01.2026
Team Lead Manager
Jamba Juice
03.2021 - 02.2022
Team Member
Jamba Juice
09.2020 - 03.2021
Bachelor of Arts - Psychology
Gonzaga University
High School Diploma -
Foothill High School