Sabrina Noblet
Vacaville,CA
Summary
Dynamic professional with a strong background in customer service and office administration, notably at UPS, Sweet Sisters and Solano County. Proven ability to enhance efficiency through effective time management and meticulous data entry. Recognized for building strong relationships with clients and maintaining a positive attitude, contributing to increased customer loyalty and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Assistant & Driving Instructor
Sweet Sisters Driving School
03.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front
- Train students safe driving skills in preparation for their driver’s license test
Customer Service Representative
UPS
Vacaville, CA
06.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Medical Assistant
Solano County Health and Social Services
05.2014 - 11.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician or therapy appointments
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Perform urine drug testing, alcohol breathalyzer, TB testing and EKG as requested by provider or room and board care
- Assistant with lab orders and prescription refill requests in adult and children’s psychiatry
- Assist/triage mental health walk-ins
- Schedule appointments
Education
Associate Of Applied Science - Medical Assistant
Heald College
Concord, CA06.2013
Highschool Diploma - General Education
Napa High
Napa, CA06.2008
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
Certification
Certified Medical Assistant
Timeline
Office Assistant & Driving Instructor
Sweet Sisters Driving School
03.2023 - Current
Customer Service Representative
UPS
06.2022 - 03.2023
Medical Assistant
Solano County Health and Social Services
05.2014 - 11.2020
Associate Of Applied Science - Medical Assistant
Heald College
Highschool Diploma - General Education
Napa High