Results-driven and strategic leader with 20 years of experience in the salon industry and sales. Proven ability to manage teams, optimize operations, and drive business growth. Seeking a managerial role to leverage expertise in team leadership, project management, process improvement to enhance efficiency and achieve organizational goals.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Nail Tech/ Owner
Trinity Connections LLC
12.2024 - Current
Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Kept tidy and organized area to comply with cleanliness standards.
Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Improved client retention with exceptional customer service and follow-up care advice.
Recorded weekly supply and inventory needs and made regular orders for replenishment.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
In-Home Caretaker
Self-employed
01.2023 - 01.2025
Supported cognitive function through engaging conversation and mental stimulation activities tailored to individual interests.
Adapted caregiving approaches based on evolving client needs while maintaining a consistent level of compassionate support.
Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal client support.
Demonstrated strong problem-solving abilities in addressing various challenges faced during the course of caregiving, leading to effective resolutions and satisfied clients.
Nail Technician (Nail Tech)
Nail's By Bree
01.2015 - 01.2023
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Offered advice and recommended products to improve and maintain nails.
Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Kept tidy and organized area to comply with cleanliness standards.
Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
Caregiver
Self Employed
12.2013 - 01.2015
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Handled incoming mail, bills and invoices and completed appropriate actions.
Transported to and from medical appointments with safety and efficiency.
Nail Technician
Barbie's Hair & Nail Salon
09.2010 - 12.2013
Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Oversaw schedule to manage appointments of new and existing clients.
Kept tidy and organized area to comply with cleanliness standards.
Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
Manager of Business Development and Sales
A. Wong Grocery
07.2004 - 09.2010
Preparing yearly budgets and managing expenses to ensure maximum profits are achieved
Upholding health and safety standards
Hiring and training staff
Overseeing inventory by creating and using purchasing plans
Communicating with suppliers
Developing and implementing promotions with the aim of increasing sales
Completing store administration
Led team meetings focused on sharing best practices which contributed significantly to overall team success.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
High School Diploma -
ANDROS CHRISTIAN ACADEMY
Andros ,Bahamas
05-2004
Skills
Results-driven manager with a strong background in team leadership, operational optimization, and strategic planning
Skilled in cultivating a collaborative workplace, improving processes, and boosting productivity to achieve business goals
Excellent problem-solving, decision-making, and communication abilities, with a proven capacity to adapt to evolving challenges and guide teams toward success
Proficient in budget management, performance assessment, and cross-functional collaboration to enhance overall organizational efficiency
Certification
Security Officer Certification (SOC) - National Association of Safety Professionals.
Full Specialist / Cosmetology License - FL Board of Cosmetology.
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.