Professional with a strong background in customer service and team collaboration. Highly recognized for attention to detail and problem-solving skills, contributing to improved service efficiency and positive customer interactions.
Overview
2
2
years of professional experience
Work History
Team Member
Panera Bread
Reading, Pennsylvania
06.2024 - 08.2025
Prepared food items following safety and quality standards.
Maintained cleanliness of kitchen and dining areas consistently.
Assisted customers with orders, ensuring a positive experience.
Collaborated with team members to meet daily operational goals.
Stocked supplies and organized inventory in accordance with procedures.
Provided support during peak hours, enhancing service efficiency.
Operated cash registers to process payments from customers.
Host
Liberty Taproom
Reading, Pennsylvania
05.2023 - 05.2024
Greeted and seated guests efficiently to enhance dining experience.
Handled customer inquiries and complaints with professionalism and care.
Greeted guests and gathered information to seat groups or place on waitlist.
Managed incoming calls during busy shifts.
Took reservations over phone and in person.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
Biology
Binghamton University
Binghamton, NY
05-2029
High School Diploma -
Exeter Township Senior Highschool
Reading, PA
06-2025
Pennsylvania State University - Berks County
Reading, PA
Skills
Team collaboration
Customer service
Problem solving
Time management
Communication skills
Inventory management
Dependability and reliability
Affiliations
Competitive dancer for Aftershock Dance Studio, 2014 to 2025