Summary
Overview
Work History
Education
Skills
Quote
Interests
Timeline
DeliveryDriver
Sabrina Parrish

Sabrina Parrish

Walls,Mississippi

Summary

Dedicated professional with bachelor's degree searching for a challenging position that will allow the use and growth of administrative skills, accounting, customer service, and career advancement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Operations Manager

FedEx Ground
10.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Analyzed and reported on key performance metrics to senior management.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Bravo Zulu Award December 2023
  • Peak All Star Award 2023
  • Safety committee

Sr. Operations Administrator

FedEx Ground
09.2022 - Current
  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
  • Reviews, researches and/or enters data in various systems to support respective functional area
  • Compiles data and provides various regular and adhoc reports to management for review and determination
  • Serves as frontline customer service to receive, solve and/or esculate customer inquiries and issues
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
  • Ensures all packages receive appropriate scan statuses
  • Manage the QA cage packages and research undeliverable packa
  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
  • December 2022 Admin of the month
  • May 2023 Bravo Zullu Award.

PT Package Handler

FedEx Ground
02.2022 - 09.2022
  • Assembles, lines and pads cartons, crates and containers manually to prepare them for shipment
  • Seals containers using glue, nails and other fasteners
  • Examines and inspects containers to make sure they are ready to be transported to the customer
  • Pulls out packages that are improperly labeled, sealed or backed for reprocessing
  • Handles fragile items and hazardous materials in a safe manner according to company and government rules and regulations
  • Places containers on proper conveyor belts and in chutes to go to the loading dock
  • Handling various tasks in a fast-paced enviroment while maintaing high attention to accuracy to achieve goals
  • Loads boxes, cartons and other packages onto trucks for delivery
  • Works on a team to process all packages by the end of the shift
  • Platinum Certificate of Recognition August 2022.

Special Education Teacher

Desoto County School District
07.2018 - 05.2020
  • Instruct students in academic subjects, using a variety of techniques
  • Multisensory and differentiated learning in order to meet students varying needs and interests
  • Confer with other staff and team members to plan and schedule lessons promoting learning, following approved curricula
  • Meet with parents and guardians to discuss their children's progress, and to determine their priorities for their children and their resource needs
  • Maintain accurate and complete student records, and prepare reports on children and activities, as required by law, district policies, and administrative regulations
  • Attend professional meetings, educational conferences, and teacher training workshops, in order to maintain and improve professional competence.

Soccer Coach

Desoto County School District
07.2017 - 05.2020
  • Produced and managed the budget, tryouts, and schedule
  • Discovered and properly identified training tools and techniques to improve athletic performance
  • Established and monitored a Booster program to organize the parents and raise team funds
  • Acted as a positive role model for team participants and in the community
  • Maintalned thorough knowledge of all rules, game procedures, coaching techniques, and current trends in soccer
  • Demonstrated a high level of respect for opponents, officials and facilities
  • Recommended and ordered equipment, supplies, and uniforms.

English Teacher

Desoto County School District
08.2017 - 05.2018
  • Integrated literacy strategies into classroom instruction to advance learner comprehension and reading fluency
  • Combined traditional teaching methods with modern technology including grammar activities using the SMART board, various Power Point presentations, and a document camera
  • Participated in professional development webinars, seminars, and continuing education classes in areas of technology, standardized testing, Common Core curriculum standards, English subject matter, and teaching resources.

Teacher Assistant

Desoto County School District
09.2016 - 06.2017
  • Supervised large groups of elementary students (30-40) on a daily basis, fully conducting class on days when the teacher was absent
  • Mentored and motivated difficult students, working one-on-one with several who had severe behavioral problems, raising their scores on average by one full letter grade
  • Collaborated with administration in the creation of hundreds of pages of unique and engaging educational materials, including daily lesson plans, weekly quizzes and tests, classroom games, and roleplays.

Education

Bachelor of Education - Special Education

University of Mississippi
Oxford, MS
06.2017

Skills

  • Communication skills
  • Problem Resolution
  • Time management
  • Customer Service
  • Leadership
  • Organizational Skills
  • Documentation
  • Computer Skills

Quote

“I never teach my pupils, I only attempt to provide the conditions in which they can learn.”
Albert Einstein

Interests

Hiking

Volunteering

Timeline

Operations Manager

FedEx Ground
10.2023 - Current

Sr. Operations Administrator

FedEx Ground
09.2022 - Current

PT Package Handler

FedEx Ground
02.2022 - 09.2022

Special Education Teacher

Desoto County School District
07.2018 - 05.2020

English Teacher

Desoto County School District
08.2017 - 05.2018

Soccer Coach

Desoto County School District
07.2017 - 05.2020

Teacher Assistant

Desoto County School District
09.2016 - 06.2017

Bachelor of Education - Special Education

University of Mississippi
Sabrina Parrish