Sabrina Paulino
Homestead,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Pinecrest Physical Therapy
9100 N Kendall Dr, Miami Fl 33176
07.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Front of House Manager
Lime Fresh Mexican Grill
12516 SW 88th St, Miami, FL 33186
06.2018 - 05.2021
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
Education
Bachelor of Arts - Sports Management
Florida International University
Miami, FL09.2025
Associate of Arts - Physical Therapy
Miami Dade College
Miami, FL04.2021
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Critical Thinking
- Scheduling
- Strong Problem Solver
- Documentation and Recordkeeping
Timeline
Administrative Assistant
Pinecrest Physical Therapy
07.2021 - Current
Front of House Manager
Lime Fresh Mexican Grill
06.2018 - 05.2021
Bachelor of Arts - Sports Management
Florida International University
Associate of Arts - Physical Therapy
Miami Dade College