Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Paulino

Homestead,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Pinecrest Physical Therapy
07.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Front of House Manager

Lime Fresh Mexican Grill
06.2018 - 05.2021
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.

Education

Bachelor of Arts - Sports Management

Florida International University
Miami, FL
09.2025

Associate of Arts - Physical Therapy

Miami Dade College
Miami, FL
04.2021

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Time Management
  • Critical Thinking
  • Scheduling
  • Strong Problem Solver
  • Documentation and Recordkeeping

Timeline

Administrative Assistant

Pinecrest Physical Therapy
07.2021 - Current

Front of House Manager

Lime Fresh Mexican Grill
06.2018 - 05.2021

Bachelor of Arts - Sports Management

Florida International University

Associate of Arts - Physical Therapy

Miami Dade College

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Sabrina Paulino