Emergency Department Clinical Nurse Manager/ Forensics RN/ ER RN
- Opening a brand new 12-bed free-standing that included 2 trauma bays, 1 psych room, and 1 isolation room
- Utilized organizational skills to define nursing flow processes to decrease nursing footprint in the department to decrease departmental inefficiencies and nurse fatigue thus increasing efficient timely safe patient care
- Incorporated people skills to recruit, develop, and retain department staff including DI tech, ED tech, and registered nurses for a 12-bed FSED without using contract staff
- Developed an education process to include local EMS and Paramedics for pre-opening to aid in educating staff on equipment usage, how to adapt to lack of resources, and team building between EMS and staff to bridge the gap, while aiding in having staff invest in their department
- Maintained a balanced self-scheduling process in the department to include holiday/weekend coverage.
- Capable of holding staff accountable utilizing human resources policies and procedures while also reviewing staff performance with regular feedback
- Support staff in educational needs and career goals
- Established effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals
- Facilitated and promoted effective team dynamics and teambuilding strategies within and between departments; participated and/or led department process improvements as needed by devising and leading Shared Governance according to Bayhealth policies and procedures
- Providing on-call hours to the forensic team to provide forensic care to patients across the lifespan including sexual assault, abuse, GSW, assault, sex-trafficking, etc
- Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
- Reviewed charts weekly to complete quality control checks.