Sabrina Pelletier, CCA
Groveton,NH
Summary
Driven Medical Coding and Billing Specialist with a proven track record at Ammonoosuc Community Health Services, enhancing billing accuracy and patient satisfaction. Expert in ICD-10 and CPT coding, coupled with exceptional customer service skills, significantly reduced billing errors. Demonstrated excellence in HIPAA compliance and medical record review, ensuring optimal operational efficiency. Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Coding and Billing Specialist
Ammonoosuc Community Health Services
05.2021 - Current
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
HIM Clerk/Outpatient Medical Coder
Upper Connecticut Valley Hospital
09.2014 - 10.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Certified Coding Associate - Medical Coding And Billing
AHIMA
Groveton, NH03.2019
Skills
- CPT coding knowledge
- ICD-10 Proficiency
- Medical record review
- HIPAA Compliance
- Procedural Coding
- Medical terminology expertise
Certification
- CCA - Certified Coding Associate
Experience in EMR Systems
- CPSI
- Meditech
- ECW
- Athena
- Centricity
Experience in coding and billing
- FQHC
- Primary Care
- Laboratory
- Radiology
- Rehab Services
- Same day surgery
- Emergency departments
Timeline
Medical Coding and Billing Specialist
Ammonoosuc Community Health Services
05.2021 - Current
HIM Clerk/Outpatient Medical Coder
Upper Connecticut Valley Hospital
09.2014 - 10.2019
Certified Coding Associate - Medical Coding And Billing
AHIMA
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