An enthusiastic and well-organized employee. With a solid background in data entry, scheduling management, positive energy, and attention to detail. Passionate and prepared for more challenging tasks to take on.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
KM Insurance Agency
06.2021 - Current
Handled customer inquiries and suggestions courteously
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving conflicts.
Actively listened to customers, handled concerns quickly
Updated account information to maintain customer records.
DENTAL RECEPTIONIST
UNITED DENTAL CENTER
12.2020 - 05.2021
Scheduled, rescheduled, and cancelled appointments for dental patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Managed patient billing processes for timely, accurate payments.
Dispatcher
Royalty Logistics
06.2020 - 12.2020
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Directed dispatching, routing, and tracking of fleet vehicles.
Utilized dispatch software to enter customer orders, deliveries and receipts.
FC ASSOCIATE
AMAZON
09.2018 - 06.2020
Assisted in training new hires, leading to more knowledgeable and efficient workforce. Processing, packaging, and shipping orders accurately
Organizing stocks and maintaining inventory
Inspecting products for defects and damages.
Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
Assistant Director/Head Project Management Office at National Space Research & Development Agency, Obasanjo Space Centre km 17 Musa Yaradua expresswayAssistant Director/Head Project Management Office at National Space Research & Development Agency, Obasanjo Space Centre km 17 Musa Yaradua expressway