Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Pinson

Flat Rock,MI

Summary

An enthusiastic and well-organized employee. With a solid background in data entry, scheduling management, positive energy, and attention to detail. Passionate and prepared for more challenging tasks to take on.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

KM Insurance Agency
06.2021 - Current
  • Handled customer inquiries and suggestions courteously
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving conflicts.
  • Actively listened to customers, handled concerns quickly
  • Updated account information to maintain customer records.

DENTAL RECEPTIONIST

UNITED DENTAL CENTER
12.2020 - 05.2021
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Managed patient billing processes for timely, accurate payments.

Dispatcher

Royalty Logistics
06.2020 - 12.2020
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.

FC ASSOCIATE

AMAZON
09.2018 - 06.2020
  • Assisted in training new hires, leading to more knowledgeable and efficient workforce. Processing, packaging, and shipping orders accurately
  • Organizing stocks and maintaining inventory
  • Inspecting products for defects and damages.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.

Education

DENTAL ASSISTANT CERTIFICATE -

ROSS MEDICAL EDUCATION CENTER
Canton
06.2016

Skills

  • Project Planning
  • Microsoft Applications
  • Quick to Learn
  • Telephone Etiquette
  • Flexible
  • Multitasking
  • Appointment Scheduling

Timeline

Customer Service Representative

KM Insurance Agency
06.2021 - Current

DENTAL RECEPTIONIST

UNITED DENTAL CENTER
12.2020 - 05.2021

Dispatcher

Royalty Logistics
06.2020 - 12.2020

FC ASSOCIATE

AMAZON
09.2018 - 06.2020

DENTAL ASSISTANT CERTIFICATE -

ROSS MEDICAL EDUCATION CENTER
Sabrina Pinson