Sabrina Powell
Waxahachie
Summary
Professional in transportation management with a strong focus on team collaboration and achieving results. Proven ability to oversee logistics, optimize routes, and ensure regulatory compliance. Highly adaptable, dependable, and skilled in problem-solving, strategic planning, and resource allocation. Known for enhancing operational efficiency and fostering cohesive a cohesive work environment.
Overview
25
25
years of professional experience
Work History
Transportation Manager
Wayfair
Lancaster, TX
05.2019 - Current
- Led transportation planning and daily logistics operations for outbound freight and cross-dock activities.
- Supervised a planning team responsible for coordinating transportation schedules and delivery performance.
- Managed inbound,outbound, and returns load transportation activities to ensure efficient freight movement.
- Collaborated with dedicated carriers and suppliers to improve pick up scheduling, trailer utilization, and delivery accuracy.
- Resolved transportation and supplier issues while maintaining service level expectations and operational efficiency.
- Utilized logistics management systems and Google workplace tools to oversee yard operations. Freight transfers and transportation planning.
- Monitored transportation performance metrics and implemented solutions to reduce delays and improve productivity.
Customer Service Representative / Planner
Swift Transportation
Fontana, CA
04.2018 - 05.2019
- Resolved customer inquiries through multiple communication channels, ensuring prompt and accurate responses.
- Maintained updated knowledge of company policies and services to provide effective support.
- Collaborated with cross-functional teams to improve overall customer satisfaction metrics.
- Assisted in training new staff on customer service best practices and system navigation.
- Mentored junior representatives, fostering a culture of excellence in customer service standards.
- Developed training materials for ongoing professional development of team members.
Truck Driver
Swift Transportation
Fontana, CA
07.2015 - 02.2018
- Planned and executed efficient delivery routes, optimizing fuel consumption and reducing transit times.
- Operated and maintained Class A commercial vehicles, ensuring compliance with safety regulations.
- Conducted pre-trip inspections on vehicles, identifying and addressing maintenance needs promptly.
- Collaborated with dispatch to communicate delays or changes in delivery schedules effectively.
- Implemented best practices for vehicle maintenance, contributing to improved fleet reliability and longevity.
Bank Teller
Fontana Federal Credit Union
Fontana, CA
06.2013 - 06.2015
- Assisted customers with account inquiries and provided tailored financial solutions.
- Processed customer transactions with high accuracy and attention to detail.
- Maintained up-to-date knowledge of credit union products and services for effective customer support.
- Trained new staff on operational procedures and customer service best practices.
- Resolved customer issues promptly, improving overall satisfaction and loyalty to the credit union.
- Conducted audits of cash drawers, ensuring compliance with regulatory standards and internal controls.
- Collaborated with management to implement process improvements that increased operational effectiveness.
Assistant Director
KinderCare Learning Centers
La Verne, CA
06.2001 - 08.2013
- Led training sessions for staff to ensure adherence to educational standards and regulatory compliance.
- Streamlined daily operations, improving efficiency in classroom management and resource allocation.
- Developed and implemented curriculum enhancements to improve child engagement and learning outcomes.
- Fostered partnerships with families, enhancing communication and support for children's developmental needs.
- Mentored new educators, promoting best practices in early childhood education and professional growth.
- Managed budgets effectively, aligning resources with strategic goals to enhance program quality and sustainability.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Education
High School Diploma -
Dikaios Christian Academy
Rialto, CANo Degree - Health Administration
San Bernardino Valley College
San Bernardino, CASkills
- Route planning
- Route optimization
- Load planning
- Freight Coordination & Carrier Management
- Fleet management
- Warehouse operations
- Transportation regulations
- Vendor & Supplier relations
- Problem Solving & decision making
- Safety compliance
- Performance maximization
- Process Improvement
- Carrier selection
- Regulatory compliance
- Team leadership
- Staff recruitment
Timeline
Transportation Manager
Wayfair
05.2019 - Current
Customer Service Representative / Planner
Swift Transportation
04.2018 - 05.2019
Truck Driver
Swift Transportation
07.2015 - 02.2018
Bank Teller
Fontana Federal Credit Union
06.2013 - 06.2015
Assistant Director
KinderCare Learning Centers
06.2001 - 08.2013
High School Diploma -
Dikaios Christian Academy
No Degree - Health Administration
San Bernardino Valley College