Sabrina Quinonez
Dodge City
Summary
Customer service professional with expertise in food safety compliance and multitasking. Demonstrated success in enhancing customer satisfaction and optimizing operational efficiency. Strong team collaboration skills contribute to effective service delivery.
Overview
2027
2027
years of professional experience
Work History
Dillions
Kroger
Dodge City
10.2020 - Current
- Prepared and sliced meats, cheeses, and deli products for customer orders.
- Assisted customers with selection of products and special orders.
- Maintained cleanliness and organization of deli display cases.
- Operated kitchen equipment safely, including slicers and scales.
- Collaborated with team members to ensure efficient service during busy periods.
- Provided friendly customer service while addressing inquiries and complaints.
- Monitored inventory levels, restocked supplies, and rotated stock for freshness.
- Adhered to food safety guidelines to guarantee quality of served products.
Rest care
Rest Care
Lubbock
2016 - 2018
- Accurately completed daily duties with efficiency and attention to detail.
- Developed innovative solutions that improved team performance and outcomes.
- Collaborated with diverse team members to address product and service-related issues.
- Prioritized tasks effectively to meet service goals efficiently.
- Identified customer needs promptly, ensuring timely resolutions.
- Engaged customers with strong interpersonal skills, fostering positive interactions and satisfaction.
- Provided support and guidance to colleagues, promoting a collaborative work environment.
- Troubleshot complex issues using advanced technical expertise, implementing effective solutions for timely resolution.
Support Manager
Walmart
Lubbock
2014 - 2016
- Handled escalated calls requiring specialized knowledge to provide effective solutions.
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Developed strategies to address difficult customer interactions and improve outcomes.
- Coordinated team schedules to maintain coverage of customer service operations.
- Trained new staff on company policies and procedures to maintain consistency.
- Implemented process improvements to enhance service delivery efficiency.
- Monitored performance metrics and identified areas for improvement in service quality.
- Fostered positive team culture and facilitated communication between departments for collaboration.
Education
Garden City High School
Garden City, KSSkills
- Meat preparation
- Food safety compliance
- Inventory management
- Equipment operation
- Point of sale
- Multitasking
- Team collaboration
- Customer service
Languages
English
Professional
Spanish
Limited
Timeline
Dillions
Kroger
10.2020 - Current
Rest care
Rest Care
2016 - 2018
Support Manager
Walmart
2014 - 2016
Garden City High School