Summary
Overview
Work History
Education
Skills
Certification
Professionalreferences
Timeline
Generic

Sabrina Rodriguez

Temecula ,CA

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Admitting

SHARP Healthcare
05.2024 - 09.2024
  • Obtain and verify patient demographic, visit, and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service
  • Verify insurance authorization is completed before hand
  • Complete coverage profile on all accounts
  • Request and collect deductibles, copays, deposits.

Insurance Biller/ Verification

Larson Orthodontics
11.2023 - 05.2024
  • Prepare and submit claims for orthodontic procedures
  • Verify insurance for new patients and/or updating insurance for existing patients
  • Utilizing strong phone communication to obtain orthodontic benefits.

Treatment Coordinator/Call Center/

Larson Orthodontics
01.2021 - 11.2023
  • Provide detailed information on treatment plans and dental financing options
  • Respond to all patient inquiries in a timely and courteous manner and make arrangements to call at convenient times
  • Maintain clear, organized dental records and reports for the doctors
  • Gather and review patient records, health history, and consult with the doctor for an accurate patient assessment and treatment plan
  • Assisted walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues
  • Increased overall revenue of the dental office by achieving production goals set by the financial team.

Certified Nursing Assistant

Community Care and Rehabilitation Center
04.2020 - 02.2021
  • Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming
  • Displayed strong clinical skills in assessing vital signs, performing linen changes and vital checks, and providing pre- and post-operative care
  • Worked with residents to serve meals and maintain detailed meal documentation 3 times per day.

Education

Diploma -

Riverside Polytechnic High School
12.2018

Skills

  • Medical terminology
  • Orthodontic terminology
  • Proficient in EPIC software, Outlook, Microsoft Office Applications: Word, Excel, and PowerPoint
  • Proficient in Dolphin software
  • Excellent and professional communication skills
  • Confidential information processing and verification
  • Filing documents, faxing, copying, scanning
  • Typing WPM 50
  • Bilingual English and Spanish - Ability to speak
  • Hard-working, multi-tasking with outstanding telephone, scheduling and documentation skills

Certification

  • Basic Life Support & CPR
  • Certified Nursing Assistant (CNA)

Professionalreferences

  • Melinda Schube, (949) 400-5295
  • Eva Gonzalez, (951) 283-2112

Timeline

Admitting

SHARP Healthcare
05.2024 - 09.2024

Insurance Biller/ Verification

Larson Orthodontics
11.2023 - 05.2024

Treatment Coordinator/Call Center/

Larson Orthodontics
01.2021 - 11.2023

Certified Nursing Assistant

Community Care and Rehabilitation Center
04.2020 - 02.2021

Diploma -

Riverside Polytechnic High School

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Sabrina Rodriguez