Sabrina Rodriguez

• Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.

Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.

• Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
• Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
• Collected, arranged, and input information into database system.
• Utilized advanced analytical skills in order to resolve complex operational issues effectively.
• Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
• Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
• Collaborated across departments to identify opportunities for process improvements and increased efficiency.
• · Worked on Monarch ERP upgrade
• · Diamante WMS implementation – Configured over 95+ warehouse into the system PRD.STG.UAT.TST environments. Support Distribution centers with any troubleshooting or system issues. Work with other teams for root-cause and system fixes.
• · Long Cane temperature monitoring system
• Auroa Change champion and tester

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.