Sabrina Rodriguez
New Haven
Summary
Resourceful Operations Coordinator with over 10 years in office management, human resources, and accounting functions across diverse industries. Expertise in project management, process optimization, and logistics coordination enhances operational efficiency. Strong communication and problem-solving skills drive team performance and ensure timely project completion.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Specialist
Alinabal
Milford
04.2026 - Current
- Configured and maintained network systems to ensure optimal performance.
- Monitored system performance to identify and address potential issues proactively.
- Diagnosed and resolved hardware and software issues efficiently across departments.
- Executed installation of operating systems, applications, patches, and updates.
- Created user accounts and set up permissions to strengthen system security.
- Investigated system errors to identify root causes and implement solutions accordingly.
- Collaborated with teams to streamline IT service delivery processes.
- Assisted in implementing IT policies and procedures effectively.
Owner
Analytical Business Consultants, LLC
New Haven
02.2024 - Current
- Consulted on LLC and EIN registration, enhancing client onboarding process.
- Specialized in grant writing, ERTC filing, and tax exemption applications to optimize client benefits.
- Managed contractor and subcontractor compliance, ensuring adherence to insurance and licensing mandates.
- Conducted business reviews, recommended strategies for management and time efficiency improvements.
- Implemented process improvements, boosting operational efficiency across various projects.
- Oversaw filing and follow-up for all business requirements to maintain operational continuity.
- Cultivated strong client relationships, increasing satisfaction and fostering repeat business.
- Ensured compliance with local, state, and federal regulations throughout business operations.
Practice Manager
CannaHealth
New Haven
11.2020 - Current
- Oversaw administrative functions of practice, including appointment setting, payment processing, and patient follow-up to enhance patient experience.
- Managed compliance with state regulations, addressing issues directly with regulatory bodies to maintain operational standards.
- Handled accounts payable, ensuring timely bill payments and maintaining accurate payment tracking for financial integrity.
- Developed and implemented remote cross-training programs for staff across multiple statewide locations.
- Assisted new patients with the state registration process.
HR Coordinator
Nova Home Care
New Haven
10.2024 - 04.2026
- Managed end-to-end employee hiring process, enhancing candidate experience through thorough background checks and streamlined onboarding.
- Assisted with payroll processing and ensured timely employment verification requests to support staff management.
- Coordinated internal efforts to effectively match caregivers and client needs, improving service delivery.
- Patient/caregiver scheduling including fill-ins, overnights and live-in.
- Provided critical Spanish translation services to support diverse staff and client communications.
Operations Coordinator
Riki HVAC
West Haven
03.2023 - 10.2024
- Managed daily office operations, including setting up residential service calls and ordering office supplies and job site materials to support operational needs.
- Executed full-cycle AR/AP duties and managed payroll processing.
- Managed end-to-end onboarding for new personnel, provided critical support for benefits administration, and developed comprehensive internal HR policies and professional correspondence.
- Scheduled laborers for various projects and processed/submitted work orders and AIA documentation.
- Facilitated the end-to-end preparation and execution of contracts and subcontracts utilizing DocuSign, while maintaining meticulous digital filing systems to ensure organizational efficiency.
- Oversaw disbursement preparations and compliance documentation, including lien waivers and validated change orders, ensuring adherence to regulatory requirements.
- Streamlined bid management by identifying and tracking project opportunities through CT Source and PlanHub; coordinated preparation of drawings, addenda, and proposal/RFP documentation to enhance project readiness.
- Ensured business and employee certifications, vehicle registrations, and vehicle maintenance schedules remained current.
Customer Service/Accounts Payable Specialist
Electrix Illumination Inc
New Haven
02.2021 - 11.2022
- Delivered exceptional customer service while managing order entry, tracking, and updates to ensure timely fulfillment.
- Executed accounts payable (AP) functions, processing remittances and Return Material Authorizations (RMA) to maintain accurate financial records.
- Process vendor invoices for timely payment and accurate record-keeping.
- Reconcile accounts payable statements with vendor records regularly.
- Maintain organized files for invoices, receipts, and payment records.
Office Manager
F.A.D Mechanical
North Haven
09.2018 - 02.2021
- Oversee intricate executive calendars, streamline high-priority meeting coordination, and facilitate professional internal and external communications.
- Coordinated payroll processing, ensuring accurate and timely payments while maintaining compliance records like LCP Tracker and OSHA Tracking.
- Managed financial documentation, including AP/AR and AIA submissions.
- Identified and implemented workflow enhancements across accounting and administrative departments, improving operational efficiency.
- Reviewed contracts to confirm adherence to terms, reducing potential risks and ensuring company compliance.
Administrative Assistant
Bender Plumbing Supply
New Haven
06.2016 - 08.2018
- Managed customer service inquiries, efficiently resolving order issues and processing payments to enhance customer satisfaction.
- Supported HVAC inside sales team and showroom sales staff by coordinating schedules, managing communications, and organizing documentation.
- Organized product deliveries by scheduling logistics and confirming arrival times.
- Cultivated strategic partnerships by identifying and engaging top-tier contractors at industry events, effectively diversifying and strengthening the corporate supply chain.
Education
Associate’s Degree - Computer Science
Housatonic Community College
Diploma - General Studies
Bassick High School
Skills
- IT Recruitment
- User Training
- DocuSign
- Citrix
- Microsoft Office 365 (Word, Excel, PowerPoint)
- Google Workspace
- Technical Documentation
- Data Entry
- Financial Management
- ERP Management
- Payment Processing
- Invoice Management
- Transaction Monitoring
- Contract Management
- Compliance Tracking
- HR Administration
- Process Automation
- Laserfiche
- Syteline
- Global Shop
- Planhub
- Chrono
- Pipeline
- CT Source
- T-sheets
- Medisoft
- Diamond
- Macess
- Protiv
- Precision
- Scheduling
- Client support
- Inventory Management
- Safety Compliance
- Inventory Management
- Client support
- Data Entry
- Technical Documentation
- Safety Compliance
- Process Automation
Certification
- Microsoft Office Specialist
- Digital Literacy Pro (IT)
- AI Certification - Generative, Society (Ethical and Social Implications)
- Business Network +
- Comptia A+
Languages
Spanish
Native/ Bilingual
Timeline
IT Specialist
Alinabal
04.2026 - Current
HR Coordinator
Nova Home Care
10.2024 - 04.2026
Owner
Analytical Business Consultants, LLC
02.2024 - Current
Operations Coordinator
Riki HVAC
03.2023 - 10.2024
Customer Service/Accounts Payable Specialist
Electrix Illumination Inc
02.2021 - 11.2022
Practice Manager
CannaHealth
11.2020 - Current
Office Manager
F.A.D Mechanical
09.2018 - 02.2021
Administrative Assistant
Bender Plumbing Supply
06.2016 - 08.2018
Associate’s Degree - Computer Science
Housatonic Community College
Diploma - General Studies
Bassick High School