Sabrina Rowe

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. I'm an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

• Computer Hardware Fundamentals Certification
• Operating System Fundamentals Certification
• Advanced Operating Systems Certification
• Mobile Security Domain Environment Fundamentals Certification
• Desktop Support Technician Certification
• Network Fundamentals Certification
• TestOut Network Pro Certification

• Installed and troubleshooted computer hardware and software systems.

• Gained hands-on experience through simulations in TestOut, resolving technical ticket issues in real-world scenarios.

System File Management

• Organized and stored information using structured file management systems for efficient retrieval.

• Used computer storage devices to securely maintain critical information.

OS Troubleshooting

• Diagnosed and resolved operating system issues for users, including assisting a substitute teacher in booting into their OS.

• Applied troubleshooting techniques learned from professors and practical experiences to ensure optimal system performance.

Network Cabling, Standards, and Infrastructure

• Created an RJ45 connector to establish network connectivity for a Smartboard.

• Installed and routed fresh cables through ceiling infrastructure to connect devices to the network.

Field Technician

• Repaired and troubleshooted various devices and operating systems.

• Diagnosed network issues and implemented solutions to prevent further problems.

• Conducted thorough diagnostics to resolve technical issues efficiently and effectively.