SABRINA SANCHEZ
Dallas,Texas
Summary
MBA graduate and bilingual business professional with experience in finance, customer service, and education. Skilled in working with nonprofit and government clients, processing retirement account transactions, and supporting Spanish-speaking individuals through clear, patient communication. Dedicated to helping others feel confident and informed.
Overview
3
3
years of professional experience
Work History
Financial Customer Associate II: Tax Exempt Market
Fidelity Investments
Westlake, Texas
06.2025 - Current
- Provide inbound customer service for nonprofit and government clients within the tax-exempt market, including school districts and public sector employers. Support account holders by processing transactions and responding to inquiries related to 403(b), 401(k), 457(b), and 401(a) retirement plans, offering clear, educational explanations and ensuring accuracy in every interaction.
Financial Customer Associate
Fidelity Investments
Westlake, TX
03.2025 - 06.2025
- Serviced inbound calls and assisted with general account inquiries and basic transactions. Developed strong customer service and communication skills while gaining foundational knowledge of retirement account structures and financial service protocols.
Alumni Marketing and Communication Board Member
ScholarShot, Inc.
Dallas, TX
03.2025 - Current
- Support marketing and communications strategy to support first-generation college students, managing outreach efforts and strengthening ScholarShot’s digital presence.
Instructor
LULAC National Educational Services Center
Oak Cliff, Texas
05.2024 - Current
- Taught science, financial literacy, and Spanish to high school students in Dallas ISD, helping students build academic and real-world skills.
- Currently provide tutoring support to first-generation students in Oak Cliff, focusing on core subjects and college readiness.
Instructor
University of North Texas at Dallas
Dallas, TX
07.2023 - 03.2025
- Created a supportive learning environment focused on building confidence and understanding complex topics through patient, culturally relevant instruction.
- Taught adult learners, primarily older Spanish-speaking individuals, in English as a Second Language (ESL) and U.S. citizenship preparation courses (USCIS), including civics, history, and interview readiness.
Communication Consultant
City of Farmers Branch
Farmers Branch, TX
08.2022 - 12.2022
- Supported city outreach and engagement strategies, including efforts to better connect with Spanish-speaking community members.
Education
Master of Business Administration - MBA - Human Resources and Organizational Behavior
University of North Texas at Dallas
Dallas, TX07.2025
Bachelor's degree - Applied Spanish
University of North Texas at Dallas
Dallas, TX05.2024
Associate of Science - AS - undefined
Dallas College
08.2022
High School Diploma -
Harmony School of Excellence
Dallas, TX06.2021
Skills
- Corporate Finance
- Strategic Communications
- Investing
- Sales Target Management
- Interpersonal Skills
- Social Media
- Spanish
- Teaching
- Leadership
- Teamwork
- Microsoft Literacy
- Lesson Planning
Languages
English Advanced
Spanish Advanced
Awards
Chime Scholars Foundation, Hispanic Scholarship Fund Scholar, HACEMOS Scholar, Scholarshot Scholar, LULAC Scholarship
Timeline
Financial Customer Associate II: Tax Exempt Market
Fidelity Investments
06.2025 - Current
Financial Customer Associate
Fidelity Investments
03.2025 - 06.2025
Alumni Marketing and Communication Board Member
ScholarShot, Inc.
03.2025 - Current
Instructor
LULAC National Educational Services Center
05.2024 - Current
Instructor
University of North Texas at Dallas
07.2023 - 03.2025
Communication Consultant
City of Farmers Branch
08.2022 - 12.2022
Associate of Science - AS - undefined
Dallas College
Master of Business Administration - MBA - Human Resources and Organizational Behavior
University of North Texas at Dallas
Bachelor's degree - Applied Spanish
University of North Texas at Dallas
High School Diploma -
Harmony School of Excellence