Sabrina Saysanasy

As the Community Relations Director for a senior living facility, I am responsible for driving sales through strategic marketing and outreach initiatives aimed at enhancing community awareness and engagement. I build and maintain relationships with residents, families, healthcare professionals, and community organizations to foster a positive reputation and promote our services.

Key Responsibilities:

• Conduct personalized tours for prospective residents and their families, effectively communicating the facility's unique offerings and benefits to drive admissions.
• Develop and execute comprehensive marketing strategies, including digital marketing, social media, and print materials, to enhance visibility and attract new residents.
• Organize and lead community events, fostering partnerships with local organizations to strengthen community ties and enhance brand recognition.
• Analyze market trends and competitor activities to refine sales strategies and enhance service offerings.

• Company Overview: As the Family Service Director at Holyrood Cemetery, I successfully oversaw and managed all aspects of funeral and memorial services, prioritizing compassionate support for bereaved families.
• Oversaw and managed all aspects of funeral and memorial services, with a focus on compassionate support for bereaved families.
• Consulted with families, respecting their needs, preferences, and religious/cultural traditions.
• Coordinated with clergy, musicians, and service providers to deliver seamless and meaningful funeral services.
• Educated families on pre-need and at-need services, providing guidance and assistance in decision-making.
• Maintained accurate records of arrangements, contracts, and financial transactions.
• Collaborated with cemetery staff to ensure smooth operations and a respectful experience.

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Monitored vital signs including blood pressure, temperature and pulse rate.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Administered prescribed medications on a timely basis following care plan instructions.

• Company Overview: I successfully drove membership sales and provided exceptional customer relationships at a prominent fitness club.
• Employed various sales techniques, including consultations, facility tours, and persuasive presentations, to engage with potential customers and highlight the value of membership.
• Built strong relationships, understanding individual fitness goals, and tailoring membership packages accordingly.
• Demonstrated comprehensive knowledge of 24 Hour Fitness offerings, including amenities, classes, and personalized training options.
• Utilized CRM software to manage leads, exceed monthly sales targets, and ensure proactive follow-up.

• Company Overview: As a Supervisor at Pump It Up, I am responsible for leading a team and overseeing the daily operations of the facility.
• Responsible for leading a team and overseeing the daily operations of the facility.
• Provided guidance, training, and support to my staff members to ensure exceptional customer service and a smooth experience for children and families.
• Handled customer inquiries, addressed concerns, and ensured a safe and enjoyable experience for all guests.
• Maintained the cleanliness and organization of the facility, conducted regular equipment inspections, and upheld health and safety guidelines.
• Supported sales and marketing efforts, promoted party packages, and effectively communicated options and availability to customers.