Sabrina Sepulveda
Bessemer City,NC
Summary
Dynamic and detail-oriented professional excelling in guest management. Proven ability to enhance customer satisfaction through exceptional communication and effective multitasking. Recognized for adaptability and a strong work ethic, consistently delivering outstanding service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Party Assistant
Homestead Events
09.2021 - Current
- Assisted in setup and breakdown of event spaces, ensuring smooth transitions between activities.
- Coordinated logistics for vendor arrivals, maintaining clear communication for seamless operations.
- Supported event staff by organizing supplies and managing inventory effectively.
- Provided on-site assistance to guests, enhancing overall event experience through attentive service.
Delivery Driver
Amazon
08.2021 - 11.2024
- Navigated delivery routes efficiently, ensuring timely arrivals and customer satisfaction.
- Conducted vehicle inspections to maintain safety standards and operational readiness.
- Managed package handling procedures to minimize damage during transit.
- Communicated effectively with customers regarding delivery status and issues.
Customer Service Cashier
Hobby Lobby
09.2022 - 09.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing knowledgeable support and enhancing shopping experience.
- Maintained clean and organized checkout areas to promote a welcoming environment for shoppers.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
Supervised
Bank of America Stadium
02.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Brockton High School
Brockton, MA06.2018
Skills
- Guest management
- Event marketing
- Social media promotion
- Activity facilitation
- Registration assistance
- Audio-visual support
- Teamwork and collaboration
- Customer service
- Attention to detail
- Effective multitasking
- Guest service
- Engaging personality
- Exceptional communication
- Adaptable nature
- Guest relations
- Activity planning
- Payment processing
- Guest reception
- Special request accommodations
- Conflict management
- Optimistic
- Hard working
- Multitasking
Timeline
Supervised
Bank of America Stadium
02.2023 - 01.2024
Customer Service Cashier
Hobby Lobby
09.2022 - 09.2024
Party Assistant
Homestead Events
09.2021 - Current
Delivery Driver
Amazon
08.2021 - 11.2024
High School Diploma -
Brockton High School