Experienced Emergency Medical Technician and Emergency Communications Specialist with over 10 years of experience in Emergency Communications. Excellent reputation for resolving problems and ensuring success for all parties.
Overview
10
10
years of professional experience
Work History
Communications Specialist III
STAT Medevac
Pittsburgh, Pennsylvania
07.2022 - Current
Handled inbound contacts and provided customer service according to departmental policies and procedures
Optimized productivity to improve on-time emergency response and life support
Managed multiple inbound calls via phone or radio for medical consultation from feld EMS units, as well as air-medical crews, and patched them with a command physician
Maintained a meticulously accurate log of consultants and orders, and reported them appropriately
Being aware of industry changes, policy updates and new protocols through continued education to maintain my EMT-B certification.
Assist with training new employees with unbiased instruction skills.
Medical Assistant
Advanced Pain Medicine
Wexford, Pennsylvania
08.2019 - 07.2022
Obtained client medical history, medication information, symptoms and allergies
Directed patients to exam rooms, felded questions and prepared for physician examinations
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
Promoted office efnciency, coordinating charts completing insurance forms and helping patients with diverse needs
Advocate for patients, assisting them with the best treatment, financial and health plan.
Autism Support Assistant
Merakey
Canonsburg, Pennsylvania
11.2018 - 08.2019
Kept case history records updated and prepared regular reports
Helped patients improve life skills with short- and long-term program support
Counseled children and family members on coping skills and available resources
Assist a designated patient with therapy, self care and daily tasks.
Emergency Medical Technician
Fayette EMS
Connellsville, Pennsylvania
10.2014 - 11.2018
Coordinated smooth hospital transfers by reporting observations and treatments to physicians, nurses, and other healthcare facility staff
Evaluated scenes quickly and implemented life-saving measures based on knowledgeable condition assessments and expert training
Kept vehicles clean, organized, and well-stocked with medical supplies and equipment
Operate effectively in high stress and life threatening situations that includes performing lifesaving care such as bleeding control, cardiopulmonary resuscitation, and manual ventilation
Maintain EMT certification and be aware of industry and protocol changes through continuing education.
Education
Paramedic -
Penn State University- Eberly Campus
Lamont Furnace, PA
12.2016
Emergency Medical Technician -
Community College of Allegheny County - Public Safety Institute
Oakdale, PA
01.2013
Diploma -
Carmichaels Senior High School
Carmichaels, PA
06.2011
Skills
Internal and External Communications Expert
Dedicated and Quick Learner
Vast Knowledge of Medical Language
Well Organized and Results Driven
Familiar with Emergency Operations and Communications
Excellent Problem Solver
Timeline
Communications Specialist III
STAT Medevac
07.2022 - Current
Medical Assistant
Advanced Pain Medicine
08.2019 - 07.2022
Autism Support Assistant
Merakey
11.2018 - 08.2019
Emergency Medical Technician
Fayette EMS
10.2014 - 11.2018
Paramedic -
Penn State University- Eberly Campus
Emergency Medical Technician -
Community College of Allegheny County - Public Safety Institute