Results-driven administrative professional with 6+ years of progressive experience providing high-level executive support and managing complex office operations. Proven expertise in calendar management, event coordination, stakeholder relations, and operational efficiency. Track record of serving as primary point of contact for leadership offices, anticipating needs, and exercising sound judgment with confidential matters. Skilled in budget oversight, HR processes, travel coordination, and implementing systems to streamline workflows.
Overview
7
7
years of professional experience
Work History
Account Coordinator
ZAG Creates
01.2021 - Current
Executive Support & Calendar Management
Manage complex scheduling for 10-person team, prioritizing requests, resolving conflicts, and ensuring alignment across multiple projects and client initiatives
Serve as primary point of contact for client accounts, triaging requests and ensuring questions are answered and issues resolved in a timely manner
Meeting & Event Coordination
Plan, organize, and execute promotional events and client meetings, including preparation of agendas, logistics coordination, vendor management, and post-event follow-up
Coordinate event budgets and expenditure tracking to ensure compliance with financial guidelines
Communication & Client Relations
Act as key liaison between clients, internal teams, and external stakeholders to ensure effective communication and coordination across units
Draft and edit correspondence, presentations, and reports for leadership decision-making
Lead client communication and content strategy, maintaining confidentiality and exercising sound judgment with sensitive information
HR & Operational Support
Support HR-related processes including posting job openings, coordinating interview schedules, and facilitating candidate onboarding
Manage production schedules and coordinate cross-functional workflows to ensure operational efficiency
Monitor social media platforms and coordinate content planning across multiple accounts
Maintain database accuracy with meticulous recordkeeping and information management
Advertising Assistant
ZAG Creates
01.2020 - 12.2020
Provided comprehensive administrative support including file organization, documentation, and workflow coordination
Managed office supply inventory, proactively ordering items before depletion to avoid operational disruptions
Coordinated meeting logistics with preparation of materials, distribution of information, and follow-up on action items
Supported content development and campaign coordination for advertising initiatives
Maintained organized filing systems ensuring efficient retrieval of client documents and project records
Administrative Assistant
Catholic University of America
08.2018 - 12.2019
Office Management & Administrative Support
Provided high-level administrative support to academic department, managing multi-line phone system and serving as first point of contact for visitors and inquiries
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
Event Planning & Coordination
Organized and promoted guest lectures for Anthropology Department, coordinating logistics, outreach, vendor communication, and managing attendance to increase engagement
Prepared event materials, managed schedules, and ensured seamless execution of departmental events
Operational Efficiency
Managed document organization through systematic file maintenance and archiving, ensuring compliance with recordkeeping requirements
Coordinated office supply inventory management, monitoring stock levels and processing orders to maintain operational continuity
Served as liaison between faculty, students, and university administration to facilitate effective communication
Education
High School Diploma -
Westminster Christian School
Miami, FL
01-2018
Skills
Schedule & Calendar planning
Meeting & Event Planning
Travel Arrangements & Reimbursements
Agenda & Briefing Materials Preparation
Correspondence Management
Report & Presentation Development
Policy Interpretation & Application
Operational Management
HR Support (Searches, Onboarding)
Filing Systems & Recordkeeping
Inventory & Property Management
Technical Skills: MS Office Suite
Database Management
Social Media Platforms
Document Management Systems
ADDITIONAL INFORMATION
Language Skills: Spanish (Limited Working Proficiency)
Timeline
Account Coordinator
ZAG Creates
01.2021 - Current
Advertising Assistant
ZAG Creates
01.2020 - 12.2020
Administrative Assistant
Catholic University of America
08.2018 - 12.2019
High School Diploma -
Westminster Christian School
ADDITIONAL INFORMATION
Location: Miami, FL - Available for FIU campus positions