Sabrina T. Chan
Manteca,CA
Summary
Over 10 years of experience in food safety and quality assurance management with a focus on HACCP implementation, sanitation, and risk management. Demonstrated success in driving safety initiatives, achieving full compliance, and enhancing organizational standards. Expertise in auditing, training, leadership, and project management, with a commitment to continuous improvement in FSQM and EHS programs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PQA Food Safety Manager
Sodexo-Nourish, Inc.
Santa Clara, USA
12.2022 - 08.2023
- Implemented FSQM and EHS programs to ensure compliance.
- Conducted regular audits to identify risks and uphold food safety standards.
- Collaborated with operations leadership to reinforce FSQM and EHS program adherence.
- Trained staff on food handling techniques and safety protocols to minimize risks.
- Led food safety and safety incidents investigating and execute corrective actions.
- Secured licenses and certifications through successful FDA and county health inspections within six months.
- Achieved 100% completion of food safety initiatives, meeting monthly observation targets.
- Managed safety committee to consistently fulfill quarterly safety improvement plan objectives.
Senior Compliance Manager
Gate Gourmet
San Francisco, USA
02.2021 - 11.2021
- Executed audits to ensure regulatory compliance across all operations.
- Implemented comprehensive FSQA system during transition, achieving full team integration with United Airlines.
- Initiated multilingual training programs to boost participant engagement and knowledge retention.
- Collaborated with cross-functional teams to swiftly address compliance issues and challenges.
- Implemented risk assessment initiatives to monitor compliance and reduce potential hazards.
Food Safety Manager
Urban Remedy
Richmond, USA
11.2020 - 02.2021
- Established food safety procedures and sanitation program that enhanced operational efficiency and ensured SQF audit readiness.
- Ensured comprehensive training on HACCP principles for all employees in food safety management systems.
- Collaborated with operations team to achieve 100% adherence to food safety regulations.
- Executed vendor audits to verify compliance with HACCP program requirements.
- Certified kosher and organic products for alignment with established guidelines.
- Administered supplier approval process for onboarding new vendors and product introductions.
- Created detailed documentation for internal and external inspections.
Senior Compliance Manager
Gate Gourmet
San Francisco, California
04.2017 - 03.2020
- Establish and monitor FSQM and EHS programs across operations using industry insights to guide internal standards and strategic decision-making.
- Served as subject matter expert on regulatory requirements, guiding compliance initiatives.
- Facilitated risk assessment and improvement plans with senior leadership to boost customer service and audit results.
- Mentored both FSQA and EHS team for ongoing professional development.
- Implemented food defense and crisis plan to safeguard operational integrity.
- Achieved successful launch of ISO 22000 guidelines, elevating industry standards.
Quality Assurance Assistant Manager
United Food International
Hayward, USA
06.2016 - 04.2017
- Conducted food safety inspections in collaboration with operational management for customer audits.
- Facilitated GMP training program, achieving full participation from 200 employees.
- Investigated customer complaints and implemented corrective and preventive action plans to enhance product quality.
- Communicated quality assurance issues and updates effectively to management.
- Supported implementation of corrective actions addressing non-conformance in production.
- Achieved successful SQF audits demonstrating compliance with industry standards.
Quality Assurance Manager
Gate Gourmet
San Francisco, USA
02.2014 - 03.2016
- Managed FSQA systems, including HACCP, HARPC, GMPs, SSOPs, SOPs, Pest control, sanitation, and environmental programs.
- Promoted a strong food safety and quality culture across the organization
- Conducted risk assessments on food safety guidelines and environmental monitoring to enhance audit performance.
- Supported internal, external, FDA/USDA regulatory audits to ensure compliance.
- Analyzed trend reports on customer complaints and audit results to drive root cause analysis and CAPA.
- Mentored high-performing food safety quality team to achieve operational excellence.
- Designed effective HACCP training program with 100% completion tracked via training matrix.
- Facilitated corporate quality team projects ensuring 100% on-time completion by deadlines.
- Achieved scores of 95% or higher on client's audit from NSF/Medina auditing firm and FDA/USDA audits.
Quality Assurance Supervisor
Gate Gourmet
San Francisco, USA
03.2013 - 02.2014
- Developed FSQA systems, including HACCP, GMPs, SOPs, and environmental monitoring programs.
- Managed HACCP procedures focusing on training, document control, CAPA plans, environmental testing, sanitation, pest control, recalls, and allergen management.
- Oversaw development of 65 direct reports across sanitation and QA teams.
- Collaborated with operations management to enhance audit outcomes and resolve customer complaints.
- Conducted internal customer audits (NSF/Medina) and regulatory food safety audits (FDA/USDA).
- Implemented corrective actions for non-conformance in food handling processes using 8D process tool.
- Achieved audit scores of 90% or higher, reflecting commitment to food safety standards.
Quality Assurance Specialist
Gate Gourmet
San Francisco, USA
03.2012 - 03.2013
- Conducted daily food safety inspections and reported findings to operations team.
- Managed compliance of QA documents while implementing best practices and CAPA plan.
- Led customer and regulatory audits achieving compliance scores of 90% or higher.
- Facilitated HACCP training for 1,500 employees on quality control procedures.
- Analyzed customer complaints and audit observations using monthly scorecard with operations team.
- Oversaw HACCP procedures, GMPs, SOPs, pest control, microbiological sampling, and environmental testing.
Education
Bachelor of Business Administration - Corporate Management
California State University
HaywardSkills
- HACCP and PCQI certification
- Food safety standards
- Environmental health and safety
- Sanitation management
- Risk assessment and control
- Pest management strategies
- Foodborne illness investigation
- Corrective action planning
- Supplier management
- Training and development
- Data analytics and reporting
- Problem solving
- Leadership and management
- Interpersonal communication
Certification
- HACCP, The International HACCP Alliance & Professional Food Safety LTD.
- PCQI, IFPTI - International Food Protection Training Institute
- ServSafe - Food Protection Manager Certification, ANSI - American National Standards Institute
Languages
Burmese, Native
Timeline
PQA Food Safety Manager
Sodexo-Nourish, Inc.
12.2022 - 08.2023
Senior Compliance Manager
Gate Gourmet
02.2021 - 11.2021
Food Safety Manager
Urban Remedy
11.2020 - 02.2021
Senior Compliance Manager
Gate Gourmet
04.2017 - 03.2020
Quality Assurance Assistant Manager
United Food International
06.2016 - 04.2017
Quality Assurance Manager
Gate Gourmet
02.2014 - 03.2016
Quality Assurance Supervisor
Gate Gourmet
03.2013 - 02.2014
Quality Assurance Specialist
Gate Gourmet
03.2012 - 03.2013
Bachelor of Business Administration - Corporate Management
California State University