Sabrina Tounzen
Colorado Springs,CO
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Uber Eats / Doordash / Grubhub / Amazon Flex
08.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded vehicle and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicle regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Mortgage Loan Processor
NBH Bank / Peoples Bank / Wells Fargo
06.2003 - 05.2018
- Processed mortgage loan applications accurately and successfully for over 15 years.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Analyzed borrower credit reports, financial and income statements to verify accuracy.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Upheld complete confidentiality of all submitted information according to guidelines.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Education
Associates Degree - Business Administration And Management
High School Diploma - General
Skills
- FHA/VA/CONV/USDA/CHFA
- Customer Service
- Efficiency and Time Management
- Product and Service Sales
- Detail-oriented and Multi-tasking
- Complex Problem-Solving
- Shipping and Packaging
- Inventory and Stocking
- Licensing and Insurance Requirements
- Vehicle Inspection
- Teamwork and Collaboration
- Database Management & Reports
- Accurate Documentation
- Web Applications
- Microsoft Word
- Computer Programming
- Excellent Team Leadership
- Financial Reporting and Analysis
- 10-Key Data Entry
- Microsoft Word
- Computer Programming
- Excellent Team Leadership
- Financial Reporting and Analysis
- 10-Key Data Entry
Accomplishments
- Received multiple Customer Service Awards every year for over 5 years as a Mortgage Loan Processor and Delivery Driver.
- Managed a team of 27 staff members as a Mortgage Loan Processor Manager.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Delivery Driver - Uber Eats / Doordash / Grubhub / Amazon Flex
08.2018 - Current
Mortgage Loan Processor - NBH Bank / Peoples Bank / Wells Fargo
06.2003 - 05.2018
Pikes Peak Community College - Associates Degree , Business Administration And Management
Polaris High School - High School Diploma , General
Similar Profiles
Readh BeldjennaReadh Beldjenna
Delivery Partner at Uber Eats, Grubhub, Doordash, Amazon FlexDelivery Partner at Uber Eats, Grubhub, Doordash, Amazon Flex
Marcia PerezMarcia Perez
Delivery Driver at Uber Eats, Amazon flex,doordashDelivery Driver at Uber Eats, Amazon flex,doordash
Kevin PinillaKevin Pinilla
Driver at Uber Eats-Amazon Flex-Doordash.Driver at Uber Eats-Amazon Flex-Doordash.