Sabrina Vest
Santa Maria,CA
Summary
Dynamic store manager with extensive experience in optimizing daily operations and fostering high-performing teams. Known for implementing effective inventory systems and enhancing customer relations, contributing to increased sales and team collaboration.
Overview
23
23
years of professional experience
Work History
Store Manager
Harbor Freight Tools USA
02.2025 - Current
- Managed daily store operations, ensuring efficient workflow and optimal customer service.
- Trained and supervised team members, fostering a collaborative work environment.
- Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
- Developed promotional displays and organized merchandising to maximize product visibility.
- Analyzed sales data to identify trends, adjusting strategies to drive performance improvements.
- Conducted regular audits of store compliance with safety and operational standards.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Coordinated staff schedules to ensure adequate coverage during peak hours and events.
- Assisted with hiring, training and mentoring new staff members.
Executive HR Manager
Target
02.2023 - 02.2025
- Developed and implemented HR policies to enhance employee engagement and retention.
- Streamlined recruitment processes, reducing time-to-hire for key positions.
- Collaborated with leadership to address workforce planning and talent management strategies.
- Conducted training sessions on compliance, diversity, and inclusion initiatives across departments.
- Led performance management system enhancements to facilitate ongoing employee development discussions.
- Managed complex employee relations issues, ensuring fair resolution in alignment with organizational policies.
- Partnered with executive team members in setting strategic direction goals related to workforce planning talent management initiatives.
- Enhanced employee retention by implementing targeted recruitment strategies and fostering a positive work environment.
- Improved employee engagement scores with proactive communication strategies and opportunities for professional growth.
- Oversaw the administration of compensation programs to ensure market competitiveness and internal equity among staff members.
- Streamlined HR processes for increased efficiency and productivity through the use of HRIS systems and automation tools.
- Managed all aspects of employee relations, including conflict resolution and adherence to company policies and procedures.
Prestige Services Manager
Ulta Beauty Inc.
10.2021 - 02.2023
- Hired, trained and supervised team of service staff members to meet business goals.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Met with customers to discuss service needs and offer available solutions.
- Implemented feedback mechanisms to continuously improve service delivery based on customer insights and employee suggestions.
- Oversaw daily operations, maintaining high standards of service quality while optimizing workflow efficiency across departments.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
Store Manager
Starbucks
10.2019 - 10.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
District Manager
Dominos
11.2003 - 10.2019
- Led district operations ensuring adherence to company standards and protocols.
- Developed training programs enhancing team performance and customer service excellence.
- Implemented inventory management systems optimizing stock levels across locations.
- Analyzed sales data driving strategic decisions for market growth and profitability.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Harbor Freight Tools USA
02.2025 - Current
Executive HR Manager
Target
02.2023 - 02.2025
Prestige Services Manager
Ulta Beauty Inc.
10.2021 - 02.2023
Store Manager
Starbucks
10.2019 - 10.2021
District Manager
Dominos
11.2003 - 10.2019