Sabrina Villanueva
Avenel,NJ
Overview
2
2
Languages
5
5
years of professional experience
Work History
Sales Supervisor
Aeropostale
Woodbridge Township, NJ
06.2024 - Current
- Supervised sales team to enhance customer service and engagement.
- Trained new employees on product knowledge and sales techniques.
- Analyzed sales reports to identify trends and adjust strategies accordingly.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
Sales Associate
Aeropostal
Woodbridge, NJ
07.2022 - 06.2024
- Provided excellent customer service, resolving issues and ensuring a positive shopping experience.
- Maintained store presentation standards through effective visual merchandising.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Assisted customers with product selection, sizing and styling.
Baby Sitter
Avenel, NJ
12.2021 - 02.2022
- Supervised and cared for children of varying ages, promoting safety and well-being.
- Organized educational and recreational activities, enhancing children's development and engagement.
- Built trust with families through consistent reliability, patience, and empathy.
Education
Bachelor of Arts - Psychology
Kean University
Union, NJ05-2026
Skills
- Customer support
- Goal setting
- Reporting data
- Shrinkage control
- Leadership & Teamwork
- Conflict resolution
- Communication & Active Listening
VOLUNTEER WORK
- Iglesia Cristo Reyna, Teacher Assistant, 77 Morris Ave, Summit, NJ (2018-2020)
- Rising Star Learning Academy, Camp Counselor, Sewaren, NJ (June, 2018-August, 2018)
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Supervisor
Aeropostale
06.2024 - Current
Sales Associate
Aeropostal
07.2022 - 06.2024
Baby Sitter
12.2021 - 02.2022
Bachelor of Arts - Psychology
Kean University