Sabrina Walker
Godley,TX
Summary
Versatile, people-focused professional with 9+ years of experience spanning specialty veterinary medicine, aviation, hospitality, customer service, and retail management. Recognized for maintaining composure in fast-paced environments, building strong client relationships, and supporting efficient daily operations. Skilled in medical documentation, client communication, inventory coordination, problem-solving, and cross-functional teamwork. Known for delivering exceptional service while balancing attention to detail with adaptability and professionalism.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Veterinary Technician
Animal Dermatology Referral Clinic
01.2021 - Current
- Support veterinarians in a specialty referral practice by assisting with dermatology procedures, diagnostic testing, treatment preparation, and patient care.
- Administer medications, prepare laboratory samples, and maintain detailed medical records using ezyVet practice management software to support continuity of care and accurate documentation.
- Utilize Weave communication software to support client communication, appointment coordination, follow-up care, and patient record management.
- Educate clients regarding diagnoses, treatment plans, medications, and follow-up care, helping improve understanding and compliance.
- Coordinate treatment room preparation, equipment readiness, and supply organization to support efficient clinic operations.
- Safely handle and restrain patients using low-stress techniques that prioritize patient comfort and safety.
- Collaborate closely with veterinarians and support staff to maintain smooth patient flow in a high-volume specialty environment.
- Maintain strict sanitation, cleanliness, and procedural standards while supporting quality patient outcomes.
Flight Attendant
Frontier Airlines
01.2021 - 01.2021
- Completed FAA-regulated safety and emergency response training focused on passenger safety, security, and regulatory compliance.
- Maintained responsibility for cabin readiness, passenger support, and adherence to operational procedures.
- Delivered exceptional customer service while creating a calm, positive, and professional passenger experience.
- Responded effectively to passenger concerns and unexpected situations while maintaining composure under pressure.
- Worked collaboratively with flight crews to ensure safe and efficient operations.
Brand Ambassador & Guest Experience Professional
Hooters
01.2020 - 01.2021
- Represented a nationally recognized hospitality brand while delivering engaging, personalized guest experiences in a fast-paced environment.
- Built strong customer relationships through exceptional communication, attentiveness, and service-focused interactions.
- Leveraged product knowledge and consultative selling techniques to drive revenue and enhance guest satisfaction.
- Maintained professional presentation standards while serving as a visible ambassador of the brand.
- Managed multiple priorities simultaneously while ensuring accuracy, efficiency, and a consistently positive guest experience.
- Resolved guest concerns with professionalism and diplomacy, contributing to customer retention and loyalty.
- Collaborated with team members to support smooth operations during high-volume service periods.
Manager / Baker / Decorator
Frost Cupcake Factory
01.2016 - 01.2020
- Supervised daily operations while supporting production, customer service, inventory management, and quality standards.
- Coordinated employee schedules and workflow planning to maintain efficient operations.
- Managed inventory, supply ordering, stock organization, and product availability.
- Trained and supported team members on customer service expectations and operational procedures.
- Assisted customers with custom orders and consultations while maintaining strong client relationships.
- Supported promotional events, seasonal product launches, and merchandising initiatives.
- Maintained presentation standards and quality control across all products and displays.
Education
Associate of Science - Behavioral Science
West Valley College
Associate of Science - Administration of Justice
West Valley College
Skills
- Fast Learner
- Conflict Resolution
- Professional Communication
- Problem Solving
- Adaptability
- Attention to Detail
- Strong work ethic
- Reliability and punctuality
- Professional appearance
- Friendly, positive attitude
- Active listening
- Multitasking
- Outstanding customer service
Certification
- CPR & First Aid Certified
Timeline
Veterinary Technician
Animal Dermatology Referral Clinic
01.2021 - Current
Flight Attendant
Frontier Airlines
01.2021 - 01.2021
Brand Ambassador & Guest Experience Professional
Hooters
01.2020 - 01.2021
Manager / Baker / Decorator
Frost Cupcake Factory
01.2016 - 01.2020
Associate of Science - Administration of Justice
West Valley College
Associate of Science - Behavioral Science
West Valley College