Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Whitaker

King of Prussia,PA

Summary

Responsible Assistant teacher with excellent communication skills demonstrated by 8 years of teaching experience. Core Qualifications Teaching, tutoring and counseling Behavioral/cognitive skills development. Experience working special needs students Interdisciplinary teaching Effectively work with parents CPR certification Motivating students

Overview

16
16
years of professional experience

Work History

Job Coach Paraprofessional

Radnor School District
01.2022 - Current
  • Developed personalized job training plans enhancing student employment readiness.
  • Facilitated workplace skill-building through hands-on coaching and real-world scenarios.
  • Collaborated with employers to create inclusive job opportunities for students.
  • Monitored student progress, providing feedback to improve performance and confidence.
  • Supported students in overcoming workplace challenges, fostering independence and success.

Claims Customer Service Representative

CareCentrix
01.2019 - 03.2023
  • Resolved complex customer issues by employing problem-solving techniques, resulting in positive outcomes for clients.
  • Managed customer inquiries regarding claims status and processes, ensuring timely resolution and satisfaction.
  • Analyzed claim documentation to validate information accuracy, enhancing processing efficiency.
  • Implemented feedback mechanisms to gather customer insights, driving continuous improvement in service quality.
  • Improved workflow efficiency with proficient multitasking and prioritization of high-priority cases.
  • Minimized financial losses for the company by diligently identifying potential fraudulent claims activity and escalating as necessary for further investigation.
  • Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.

Paraprofessional

General Health Care
01.2017 - 01.2022
  • Supported needs of special education students with one-on-one care, alternative testing, and group assistance.
  • Adhered to IPE and BIP plans with strict attention to requirements and goals.
  • Assisted students struggling with class materials by mentoring individually and helping with specific problems.
  • Responded to emergencies with calm, level-headed approaches to de-escalate and calm students.
  • Helped supervising teacher manage classroom and implement lesson plans.
  • Improved performance of struggling students using personalized mentoring and tutoring.
  • Helped students build life-long learning skills for continued academic success.

Intake Coordinator

Central Montgomery Mh/Mr
12.2009 - 08.2011
  • Conducted thorough client assessments ensuring accurate therapy intake documentation.
  • Coordinated with multidisciplinary teams to streamline patient admission processes.
  • Maintained confidentiality and compliance with healthcare regulations during intake.
  • Facilitated effective communication between clients and therapy providers.
  • Managed scheduling and follow-ups to optimize client therapy engagement.

Education

High School Diploma -

Edward Bok Vocational Technical School
Philadelphia, PA
06-2007

No Degree - Medical Assist

Lincoln Technical Institute
Philadelphia, PA
02-2009

No Degree - Business Administration

Montgomery County Community College
Blue Bell, PA
03-2027

Skills

  • Service plans
  • Job search strategies
  • Data gathering
  • Skills testing

Timeline

Job Coach Paraprofessional

Radnor School District
01.2022 - Current

Claims Customer Service Representative

CareCentrix
01.2019 - 03.2023

Paraprofessional

General Health Care
01.2017 - 01.2022

Intake Coordinator

Central Montgomery Mh/Mr
12.2009 - 08.2011

High School Diploma -

Edward Bok Vocational Technical School

No Degree - Medical Assist

Lincoln Technical Institute

No Degree - Business Administration

Montgomery County Community College
Sabrina Whitaker