Sabrina Wieczorek
Summary
A passionate, collaborate leader with a dedication to enhancing each individuals experience through personal connections. Proficient in using multitasking, independent decision making skills ,and sound judgement to positively impact company's success.
Overview
6
6
years of professional experience
Work History
Corporate Manager
Molly's Cupcakes
02.2023 - Current
- Introduced protocols for time management throughout the workday for 75 staff members
- Created and maintained training processes to implement standards brand-wide
- Represent the brand at classes, events, and franchise visits at 8 locations in the Chicagoland Area
- Maintain relationships with other professionals through the participation of Chamber of Commerce in Skokie and Bridgeport
- Serve as a 24-7 point of contact across locations for crisis management
- Produce organic content across Instagram and TikTok for the execution of marketing strategies and community engagement
- Increased engagement across Molly's Cupcakes Chicago social media accounts by 10%
- Use Canva, Procreate, and Adobe express to produce marketing materials and content through posts and stories
- Capture and edit high quality images for the nation-wide website
General Manager
Molly's Cupcakes
12.2022 - 03.2023
- Enhanced the customer experience by providing above-and-beyond assistance and in-depth store knowledge
- Received +95% 5 star ratings of customer feedback on Google with approximately a quarter mentioning me by name
- Created incentives to upsell different products monthly in order to increase profitability
Stylist
Kendra Scott
10.2022 - 03.2023
- Assisted in corporate sales events to maintain Kendra Scott's Core Pillars of Family, Fashion, and Philanthropy
- Succeeded in the goal of selling at least one Fine piece of jewelry a week
- Instructed unique experiences for wedding parties, birthdays, and daily groups at the Color Bar
Nanny
Private Family
12.2020 - 06.2022
- Cared for two children starting at three months and eighteen months
- Learned basic ASL to foster better social-emotional skills and develop cognitive structures
Social Media Coordinator/ Designer
Forget Me Not Florist
11.2017 - 05.2020
- Customized business website monthly to increase sales and fit theme
- Marketed the business by scheduling and posting 3 times per week using social media analytics (Facebook & Instagram) to target audiences
- Interviewed and trained potential new employees on customer interaction, upselling, and design
Teaching Assistant- Fall
St. Olaf College
09.2019 - 12.2019
- Coached four teams (sixteen undergraduates) through quantitative research for a client
- Taught one class independently on presentation skills, summarizing research, and poster sessions
- Provided input when creating the 12 recommendations to improve sophomore experience
Student Researcher, Qualitative
Sociology/Anthropology Department, St. Olaf College
02.2019 - 05.2019
- Researched theoretical perspectives to inform design and interpret findings
- Administered interviews to over 20 students on their experiences with St. Olaf College's Public Safety officers
- Presented comprehensive research at a poster session for the community
Student Researcher, Quantitative
Sociology/Anthropology Department, St. Olaf College
09.2018 - 12.2018
- Designed survey questions focused on the institutional barriers of the college's Wellness Center
- Conducted statistical analysis of survey data on SPSS
- Provided 3 separate recommendations, based on data, to increase center's usage
- Presented project at American Sociological Association conference in Chicago, IL (Apr. 2019)
Summer Youth Services Intern
Northfield Public Library
06.2018 - 08.2018
- Created and independently taught interactive lesson plans each week for fifth graders
- Introduced a platform for young volunteers (10-15 years old) to give anonymous feedback and positive reinforcement to one another encouraging team building
- Participated in various mentorship and enrichment activities while taking pictures for the library's social media accounts
Education
Bachelor of Arts - Sociology/Anthropology
St. Olaf College
Northfield05.2020
Skills
- Operations Management
- Staff Development
- Team Leadership
- Empathetic Interpersonal Engagement
- Customer Relationship Management (CRM)
- Adobe Lightroom
Timeline
Corporate Manager
Molly's Cupcakes
02.2023 - Current
General Manager
Molly's Cupcakes
12.2022 - 03.2023
Stylist
Kendra Scott
10.2022 - 03.2023
Nanny
Private Family
12.2020 - 06.2022
Teaching Assistant- Fall
St. Olaf College
09.2019 - 12.2019
Student Researcher, Qualitative
Sociology/Anthropology Department, St. Olaf College
02.2019 - 05.2019
Student Researcher, Quantitative
Sociology/Anthropology Department, St. Olaf College
09.2018 - 12.2018
Summer Youth Services Intern
Northfield Public Library
06.2018 - 08.2018
Social Media Coordinator/ Designer
Forget Me Not Florist
11.2017 - 05.2020
Bachelor of Arts - Sociology/Anthropology
St. Olaf College
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