Sabrina Woolf
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges.
Overview
7
7
years of professional experience
Work History
CONSERVATORSHIP SPECIALIST
Texas Department of Family Protective Services
San Antonio, TX
12.2023 - 03.2024
- Monitored progress of cases through regular contact with parties involved in order to ensure timely resolution of issues
- Interviewed clients individually, families, or in groups, assessing situations, capabilities, and problems to determine services required to meet needs
- Developed individualized plans for each client based on their specific needs.
JUVENILE PROBATION OFFICER
Canadian County Children's Justice Center
El Reno, Oklahoma
10.2022 - 08.2023
- Monitors a caseload of juvenile offenders, including conducting home, school, and office visits, and preparing chronological reports to document progress and for court proceedings and treatment purposes
- Conducts interviews with juveniles and their families to collect background information, including social history investigations
- Prepares and files court papers such as petitions, motions to modify dispositions, and affidavits requesting a directive to apprehend and serves summonses
CALL CENTER REPRESENTATIVE (HOME BASED)
Imagine Dental
San Antonio
07.2018 - 11.2022
- Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments
- Answered questions from patients about their insurance plans or benefits related to treatments provided by the dentist's office.
FRONT DESK RECEPTIONIST
Imagine Dental
San Antonio
12.2016 - 06.2018
- Provided excellent customer service by greeting patients, answering phones, and scheduling appointments.
- Processed payments accurately, balancing daily cash drawers and handling credit card transactions
- Assisted with insurance verifications to confirm benefits and obtain prior authorizations
Education
BACHELOR OF ARTS (B.A.) IN CRIMINOLOGY -
The University of Oklahoma
05-2022
ASSOCIATE IN ARTS (A.A.) -
Oklahoma City Community College
05-2020
Skills
- Excellent communication skills
- Organization, time management, and multitasking abilities
- Computer literacy in applications like Microsoft Office
- Bilingual
- Court Document Filing
- Preparing written reports
Timeline
CONSERVATORSHIP SPECIALIST
Texas Department of Family Protective Services
12.2023 - 03.2024
JUVENILE PROBATION OFFICER
Canadian County Children's Justice Center
10.2022 - 08.2023
CALL CENTER REPRESENTATIVE (HOME BASED)
Imagine Dental
07.2018 - 11.2022
FRONT DESK RECEPTIONIST
Imagine Dental
12.2016 - 06.2018
BACHELOR OF ARTS (B.A.) IN CRIMINOLOGY -
The University of Oklahoma
ASSOCIATE IN ARTS (A.A.) -
Oklahoma City Community College
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