Sabrina Wright
East Ridge Residential Care
Miami,FL
1
Certification
9
years of professional experience
Dedicated housekeeping and operations professional with over eight years of experience in residential care, hospitality, and retail management. Proven expertise in apartment and hotel sanitation, inventory control, team training, and compassionate patient care. Recognized for maintaining high cleanliness standards, improving operational efficiency, and delivering exceptional service in fast-paced environments. Dependable, detail-oriented, and committed to fostering safe, welcoming spaces through strong teamwork, organization, and a consistent focus on quality.
Work History
Environmental Services Housekeeper
3 Months- Cleaned and prepared patient rooms, beds and gurneys in compliance with sanitation standards.
- Removed trash and waste from assigned areas and transported to appropriate disposal, recycling, or hazardous waste management areas.
- Completed checklists and documentation for work performed.
- Assisted residential patients with daily hygiene needs, including showering, grooming, and personal care.
- Managed patient clothing and personal item changes with care and dignity.
- Delivered compassionate, hands-on care to residential patients.
Housekeeping Supervisor
2 Years 5 Months- Investigated and quickly resolved problems with cleaning service or team member's performance.
- Coordinated and supervised disposal of hazardous chemicals, adhering to safety and environmental regulations.
- Organized effective work schedules to help team cover all cleaning needs.
- Directed and led crew on special projects and preventative maintenance tasks.
- Identified opportunities to improve services and increase efficiency of operations.
- Assisted residential patients with daily hygiene needs, including showering, grooming, and personal care.
- Managed patient clothing and personal item changes with care and dignity.
- Delivered compassionate, hands-on care to residential patients.
Manager
1 Year 3 Months- Created cooperative team environment that promoted high-performance standards and attainment of goals.
- Organized and updated training schedules, programs and materials for new employees.
- Enforced adherence to operational guidelines, brand standards, and service expectations.
- Educated teams on work priorities while empowering employees to self-organize and make informed decisions.
Housekeeping Supervisor
1 Year 5 Months- Assigned work areas to employees and inspected completed work to meet strict safety and quality standards.
- Noted conditions requiring maintenance attention, damaged furniture, or equipment in disrepair.
- Readied rooms promptly by maintaining list of prospective checkouts.
- Conducted in-service training and orientation for new employees.
Housekeeping Supervisor
3 Years 2 Months- Developed and delivered customized training programs for housekeeping staff to increase productivity and reduce guest complaints.
- Conducted in-service training and orientation for new employees.
- Implemented corrective action plans that resulted in improved cleanliness ratings and guest satisfaction scores.
- Kept records of work assignments, documented personnel actions and issued periodic reports.
- Ensured compliance with all relevant regulations, including OSHA standards for safety in the workplace.
Education
High School Diploma
Skills
Strong work ethic
Organizational skills
Willingness to learn
Communication and interpersonal skills
Fixture cleaning and polishing
Confidentiality
Multitasking Abilities
Reliability
Cleaning Safety Standards
Teamwork
Interpersonal skills
Problem-solving aptitude
Problem-solving
Multitasking and prioritization
Problem-solving abilities
Conscientious and Detail-oriented
Multi-tasking
Critical thinking
Certification
CPR/AED: Adult, Child, Infant + First Aid (BLS)
- Expires 04/08/2028
Timeline
Environmental Services Housekeeper
East Ridge Residential Care
2026.05 - CurrentRead More
Housekeeping Supervisor
Key West Housng Authority
2023.11 - 2026.04Read More
Manager
Flip Flop Shops
2022.08 - 2023.11Read More
Housekeeping Supervisor
Kimpton Hotels
2021.03 - 2022.08Read More
Housekeeping Supervisor
Poinciana Gardens
2018.01 - 2021.03Read More
Miami Southridge Senior High School
High School Diploma
Read More