Dedicated employee with a strong background in cash register operation, merchandise stocking, and customer service. Known for being highly organized, proactive, and punctual. A team player who excels in collaborative environments.
Overview
4
4
years of professional experience
Work History
Cashier
Cevital
Bejaia, Algeria
02.2020 - 07.2024
Greeted customers and answered any questions they had about the store's products and services.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Performed other duties as assigned by management.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions, and offered product advice.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Learned roles of other departments to provide coverage and keep store operational.
Discounted purchases by scanning and redeeming coupons.
Welcomed customers, offering assistance to help find store items.
Education
Master of Science - Master 2 in Applied Biochemistry
University of Algeria
Bejaia Algeria
06-2019
Associate of Science - License in Biochemistry
University of Algeria
Bejaia Algeria
06-2017
High School Diploma -
Tichy Hight School
Tichy Bejaia Algeria
06-2014
Skills
Product Recommendations
Product Stocking
Payment Collection
Customer Service
Staff Mentoring
Product Knowledge
Staff Training
Customer Assistance
Returns processing
Order Packaging
Order Verification
Inventory Control
Scanner operations
Report Preparation
Guest inquiries
Customer service excellence
Inventory Management
Time management skills
Written and verbal communication
Complex Problem-Solving
Languages
French
Full Professional
Berber
Native/ Bilingual
English
Professional
Arabic
Full Professional
Timeline
Cashier
Cevital
02.2020 - 07.2024
Master of Science - Master 2 in Applied Biochemistry
University of Algeria
Associate of Science - License in Biochemistry
University of Algeria
High School Diploma -
Tichy Hight School
Similar Profiles
KARIM IDJGAKARIM IDJGA
Manufacturing Technician at CEVITALManufacturing Technician at CEVITAL