SABRINA GARCIA
MIAMI
Summary
Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Experienced with shift management, team leadership, and operational oversight. Utilizes problem-solving skills to address daily challenges and enhance workflow efficiency. Track record of fostering collaborative team environment and maintaining high standards of performance.
Overview
13
13
years of professional experience
Work History
Veterinary Assistant/Shift Lead Manager
Banfield Pet Hospital
Miami, FL
01.2023 - Current
- Streamlined workflow processes to enhance efficiency and improve client satisfaction.
- Trained new staff in clinic protocols and best practices for animal handling and care.
- Implemented standard operating procedures that improved workflow efficiency in daily operations.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
Server
The Cheesecake Factory
Miami, FL
07.2016 - 02.2023
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Trained new servers on menu knowledge, service protocols, and company standards.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Consistently met or exceeded sales goals through upselling techniques.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Assistant Accountant
Solid Builders Inc.
North Miami, FL
01.2016 - 08.2016
- Primarily in charge of employee payroll and reconciling all business accounts every month.
- Responsible for requesting and closing building permits for multiple projects.
- Prepared and maintained accurate financial records, ensuring compliance with accounting standards.
- In charge of organizing potential project offers, finding fitting contractors for each project, and scheduling conference calls/ meetings.
- Translation of emails, documents, and phone calls while maintaining fluent conversations in Spanish.
Hostess, Take Out and Server
Sushi Sake Restaurant
West Miami, FL
09.2014 - 01.2016
- Escorting customers to tables, taking beverage orders and assisting parents with small children.
- Managed reservation systems to optimize table turnover and minimize wait times.
- Preparation of side table condiments and silverware.
- Preparation of to-go orders with all additional accessories such as plates, napkins, sauces, etc.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Receptionist/Light Data Entry/File Clerk
Fox Latin American Channels
Miami, FL
05.2013 - 08.2014
- Primary assistance in Legal Dept., answering multiline telephone, transferring calls, taking messages and giving customers directions or instructions.
- Maintain communication with staff and offices throughout Mexico, Central and South America.
- Light translation of emails, documents, phone calls and maintain fluent conversations in Spanish.
- Provide assistance on a day-to-day basis to department supervisor with office filings, phone calls, emails and errands.
- Organize and maintain files with contacts produced by attorneys, correspondence, affidavits, or any other legal documents that are necessary for the file.
- Responsible for setting up conference rooms for meetings and/or conference calls.
Education
High School Diploma -
Braddock Senior High
FL01-2015
Skills
- Animal safety
- Patient flow management
- Intravenous catheterization
- Anesthesia monitoring
- Veterinary standards and procedures
- Animal handling
- Gowning and gloving procedures
- Excellent communication
- Organizational skills
- Dental care
- Patient care monitoring
- Multitasking Abilities
- Medical charting
- Bookkeeping and accounting
- Team building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Veterinary Assistant/Shift Lead Manager
Banfield Pet Hospital
01.2023 - Current
Server
The Cheesecake Factory
07.2016 - 02.2023
Assistant Accountant
Solid Builders Inc.
01.2016 - 08.2016
Hostess, Take Out and Server
Sushi Sake Restaurant
09.2014 - 01.2016
Receptionist/Light Data Entry/File Clerk
Fox Latin American Channels
05.2013 - 08.2014
High School Diploma -
Braddock Senior High