Sabrinah Tillman
Summary
Proven ability to manage high-stress situations and foster supportive environments, as demonstrated at Miami-Dade Police Department. Skilled in modern law enforcement practices and effective communication, I excel in rapid decision-making and maintaining seamless operations. Achieved significant improvements in emergency response times and community relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Teacher-4th Grade
DeKalb County Schools
02.2019 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Dispatcher
American Medical Response
07.2013 - 02.2019
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 16 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Police Complaint Officer
Miami-Dade Police Department
01.2005 - 12.2012
- Received telephone calls from the public relative to the reporting of accidents, crimes, disturbances of the peace, suspicious persons, emergency illnesses and fire related emergencies, and a variety of unusual incidents.
- Evaluated the need for police assistance by determining the exact nature of the incident, geographic location, governmental jurisdiction, and, if required, priority code to be used in dispatching units to the scene.
- Operated computerized telephone equipment, utilizing numerous software programs to sort information aiding in dispatch procedures.
- Received and answers requests for information from other law enforcement agencies, ambulance companies, hospitals, automobile wreckers, and the general public.
- Originated orders to police and fire dispatchers which will result in the dispatch of police and/or fire personnel to the desired location.
- Telephoned automobile wrecker companies to request removal service at the scene of traffic accidents.
- Performed related work as required.
Education
Associate of Arts - Education
Miami Dade College
Miami, FLBachelor of Science - Education
University of Phoenix
Tempe, AZMaster of Science - Education
Capella University
Minneapolis, MNHigh School Diploma -
Miami Norland Senior High School
Miami, FL06.2002
Skills
- Knowledge of modern law enforcement practices, procedures, and methods
- Knowledge of the proper legal functions of governmental agencies sufficient to answer or redirect citizen inquiries
- Knowledge of departmental regulations pertaining to complaint and dispatch activities
- Knowledge of the roadways and political boundaries of all of Miami-Dade County
- Ability to comprehend and carry out oral and written instructions
- Ability to react quickly and calmly in emergencies
- Ability to communicate effectively with the general public by means of the telephone
- Ability to speak clearly
- Ability to handle multiple tasks simultaneously
- Skilled in the operation of a computer keyboard
Timeline
Teacher-4th Grade
DeKalb County Schools
02.2019 - Current
Dispatcher
American Medical Response
07.2013 - 02.2019
Police Complaint Officer
Miami-Dade Police Department
01.2005 - 12.2012
Associate of Arts - Education
Miami Dade College
Bachelor of Science - Education
University of Phoenix
Master of Science - Education
Capella University
High School Diploma -
Miami Norland Senior High School
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