SABRINA N. WYATT
Dallas
Summary
Seasoned bus operator with over 10 years of experience in transportation; adept at maintaining safe, timely routes and ensuring passenger satisfaction. Skilled in operating large vehicles, including school buses and forklifts, with a strong emphasis on safety and adherence to schedules. Seeking to leverage extensive driving and operational expertise as a Driving Operator. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Experienced Hospitality Manager with a background in managing high-volume, luxury hotel operations. Strengths include staff management and training, budgeting and financial analysis, customer service, and strategic planning to enhance guests' experience. Have consistently improved operational processes, enhanced customer satisfaction rates and managed successful teams in previous roles.
Professional equipment operator with solid experience in warehouse and industrial settings. Expertise in safely handling and transporting materials while ensuring efficient workflow. Strong focus on team collaboration and flexible adaptation to changing needs. Reliable, with skills in operating forklifts, inventory management, and maintaining safety standards.
Experienced with operating forklifts and managing inventory. Utilizes comprehensive safety protocols to ensure smooth and secure material handling. Strong understanding of warehouse operations, contributing to efficient workflow and productivity.
Prepared loads of more than Number pounds, effectively minimizing damage and supporting productivity targets. Reliable and punctual with good physical stamina, teamwork abilities, and hardworking nature. Knowledgeable about Type operations and safety requirements.
Overview
11
11
years of professional experience
Work History
Forklift Driver
Crown staffing
Clarksville, Tennessee
11.2023 - 02.2025
- Safely operated forklift equipment to move, locate, relocate, stack, and count merchandise, ensuring adherence to Crown Staffing's safety policies and maintaining an organized warehouse environment.
- Operated forklifts to transport materials safely within warehouse environment.
- Conducted regular inspections and maintenance on equipment to ensure optimal performance.
- Collaborated with team members to streamline loading and unloading processes, enhancing efficiency.
- Implemented safety protocols to minimize workplace accidents and maintain compliance standards.
Fleet Driver
CarMax
Murfreesboro, Tennessee
08.2024 - 01.2025
- Operated company vehicles to transport vehicles safely and efficiently.
- Conducted regular vehicle inspections to ensure safety and reliability.
- Maintained accurate logs of mileage and fuel consumption for each trip.
- Assisted in loading and unloading vehicles at various locations.
- Reported any mechanical problems or damage to vehicles immediately to supervisor.
- Completed pre-trip inspection forms accurately prior to beginning shift.
- Kept log books up-to-date according to DOT regulations.
- Inspected cargo for accuracy prior to departure from pickup locations.
- Operated diverse fleet vehicles safely and efficiently across multiple locations.
- Conducted thorough vehicle inspections to ensure compliance with safety standards.
- Managed timely delivery of vehicles, optimizing routes for efficiency.
- Collaborated with team members to enhance operational procedures and workflows.
- Maintained accurate logs of vehicle maintenance and service records.
School bus driver
Murfreesboro city school district
Murfreesboro, Tennessee
07.2024 - 01.2025
- Safely transport students to and from school, adhering to predetermined routes and schedules while maintaining a secure and disciplined environment on the bus.
- Managed student behavior during transit to maintain a positive environment.
- Conducted pre-trip inspections to ensure bus safety and functionality.
- Ensured student safety through vigilant monitoring during school bus operations.
- Conducted daily pre-trip inspections to maintain vehicle safety and compliance standards.
- Managed route schedules efficiently to minimize delays and enhance service reliability.
- Collaborated with school staff to address student behavioral issues on the bus effectively.
- Provided exceptional customer service to students and parents, fostering positive relationships.
Warehouse worker
Amazon
Nashville, Tennessee
04.2024 - 07.2024
- Efficiently processed inventory by receiving, stowing, picking, packing, and shipping goods, maintaining high safety standards in a fast-paced environment at Amazon's fulfillment center.
- Amazon's fulfillment center
- Company Overview: Amazon's fulfillment center
- Conducted inventory checks using handheld scanners to ensure accurate stock levels.
- Collaborated with team members to maintain organized workspaces and meet daily targets.
- Loaded, unloaded, and moved material to and from storage and production areas.
School Bus Driver
District Transportation 7
Spartanburg, SC
07.2021 - 09.2023
- Ensured punctual and safe transportation for students by adhering to predetermined routes and schedules, resulting in consistent on-time arrivals and departures.
- Prioritized student safety through vigilant driving practices, contributing to an exemplary safety record.
- Demonstrated proactive problem-solving skills by anticipating and navigating potential route challenges, maintaining seamless schedule adherence.
- Ensured safe and timely transportation of students to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed student behavior during transit to create a secure environment.
- Collaborated with school staff to coordinate transportation schedules and routes.
- Responded effectively to emergencies while adhering to safety protocols.
- Provided assistance to students with special needs, ensuring accessibility on routes.
- Implemented efficient route planning, reducing travel time and improving service reliability.
- Mentored new drivers on safety standards and operational procedures for effective performance.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Front Desk Supervisor
Fourpoints by Sheraton
Spartanburg, SC
04.2022 - 05.2023
- Oversaw front desk operations, maintaining high standards of customer service to ensure guest satisfaction.
- Managed reservation processes and coordinated scheduling, streamlining administrative tasks and paperwork handling.
- Trained and mentored front desk staff, enhancing team performance and service delivery.
- Supervised front desk operations, ensuring seamless guest check-in and check-out processes.
- Implemented operational procedures that streamlined front desk workflows and increased efficiency.
- Resolved guest inquiries and complaints promptly, improving overall customer satisfaction ratings.
- Managed scheduling for front desk personnel, optimizing staffing levels during peak hours.
- Coordinated with housekeeping and maintenance teams to ensure room readiness and guest comfort.
Front Desk Supervisor
AC Hotel
Spartanburg, SC
12.2022 - 04.2023
- Managed daily operations at the front desk, maintaining high standards of customer service and efficiently processing guest accounts and reservations.
- Coordinated staff schedules and administrative tasks, ensuring smooth operations and timely completion of required paperwork.
- Responded to and resolved guest complaints, contributing to a hospitable and satisfactory guest experience.
- Monitored inventory of supplies, effectively reducing costs while maintaining service standards.
- Developed training materials for new hires, fostering a culture of excellence in customer service.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Scheduled and assigned daily work and activities for team members.
Package Handler
FedEx Ground
12.2020 - 07.2021
- Efficiently managed the loading and unloading of delivery vehicles, ensuring the timely and secure handling of packages.
- Executed the sorting and packaging of goods, maintaining high standards of organization and care throughout the process.
School Bus Driver
First Student
Rochester, NY
10.2017 - 01.2021
- Ensured punctual arrival and departure for all designated stops, contributing to reliable and consistent transportation service.
- Prioritized student safety, resulting in a commendable safety record throughout the tenure.
- Adapted to potential disruptions by making informed decisions, upholding schedule fidelity and route integrity.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Residential Counselor
Heritage Christian Services
Rochester, NY
10.2015 - 06.2017
- Managed challenging behaviors and maintained composure under stress, ensuring a stable and supportive environment for residents.
- Facilitated resident acclimation to communal living, fostering positive interactions and relationship building.
- Developed and implemented social and emotional growth activities, enhancing residents' interpersonal and socialization skills.
- Facilitated daily living skills training for individuals with developmental disabilities.
- Developed and implemented personalized care plans to enhance resident well-being.
- Monitored behavioral progress, ensuring compliance with treatment goals and objectives.
- Collaborated with multidisciplinary teams to optimize service delivery and support outcomes.
- Led crisis intervention strategies, de-escalating potentially volatile situations effectively.
- Mentored junior staff on best practices in residential counseling and support techniques.
- Evaluated program effectiveness through feedback, driving continuous improvement initiatives.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Night Auditor Supervisor
Holiday Inn
Rochester, NY
09.2013 - 01.2017
- Managed customer inquiries and facilitated communication with appropriate personnel, ensuring a high level of service.
- Maintained financial records with a focus on accuracy and compliance, addressing discrepancies promptly.
- Compiled and prepared daily financial reports to support leadership in strategic planning and decision-making.
- Supervised night audit processes, ensuring accuracy in financial reporting and guest transactions.
- Trained and mentored staff on operational procedures and customer service excellence.
- Coordinated nightly reconciliation of accounts to maintain financial integrity and compliance.
- Implemented process improvements to enhance workflow efficiency during night shifts.
- Resolved guest inquiries and issues promptly, maintaining high satisfaction levels overnight.
- Developed training materials for new hires, fostering a culture of continuous improvement within the team.
- Analyzed audit data to identify trends, recommending adjustments for revenue optimization.
- Mentored and trained new night auditors, fostering a productive work environment with well-equipped staff members.
Education
High School Diploma -
New Covenant Christian
Rochester, NY06.1989
None -
Monroe Community College
Rochester, NYSkills
- Customer Service
- Hotel Front Desk Supervision
- Administrative Skills
- Banking
- Operational Skills
- Call Center Inbound and Outbound
- Medical/Residential
- CDL Class B
- Counselor
- Line Cook/Chef
- Leadership Skills
- Vehicle inspection
- Route optimization
- Route planning
- Defensive driving
- Customer retention
- DOT regulations compliance
- Loading and unloading
- Shipping and receiving
- Warehouse safety
- Stock rotation
- Barcode reading
- Route logs
- Pallet stacking
Timeline
Fleet Driver
CarMax
08.2024 - 01.2025
School bus driver
Murfreesboro city school district
07.2024 - 01.2025
Warehouse worker
Amazon
04.2024 - 07.2024
Forklift Driver
Crown staffing
11.2023 - 02.2025
Front Desk Supervisor
AC Hotel
12.2022 - 04.2023
Front Desk Supervisor
Fourpoints by Sheraton
04.2022 - 05.2023
School Bus Driver
District Transportation 7
07.2021 - 09.2023
Package Handler
FedEx Ground
12.2020 - 07.2021
School Bus Driver
First Student
10.2017 - 01.2021
Residential Counselor
Heritage Christian Services
10.2015 - 06.2017
Night Auditor Supervisor
Holiday Inn
09.2013 - 01.2017
High School Diploma -
New Covenant Christian
None -
Monroe Community College