Sabrinia Wilcox
Clinton Township,MI
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Lowe's
Sterling Heights, MI
07.2023 - Current
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Communicated effectively with other departments regarding order status updates.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks..
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Accepted, processed and quickly filled orders.
- Located merchandise from shelves and storage areas to fill orders.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Loaded items onto pallets or into containers for shipment.
Sales Associate
Famous Footwear
Clinton Township, MI
08.2021 - 06.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
Sales Associate
T.J. Maxx
Clinton Township, MI
06.2020 - 04.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
Education
Some College (No Degree) - Psychology
Wayne State University
Detroit, MISkills
- Schedule Coordination
- Palletizing
- Order Picking
- Shipment Preparation
- Loss Prevention
- Customer Service
- Fulfillment Processing
- Product Packaging
References
References available upon request.
Timeline
Fulfillment Associate
Lowe's
07.2023 - Current
Sales Associate
Famous Footwear
08.2021 - 06.2022
Sales Associate
T.J. Maxx
06.2020 - 04.2021
Some College (No Degree) - Psychology
Wayne State University
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