SABRINNA LANG
Summary
Experienced coordinator with seven years experience with strong focus on team collaboration and achieving results. Skilled in communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment. Ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
7
7
years of professional experience
Work History
SENIOR TRANSPORTATION SERVICES COORDINATOR
PACTIV EVERGREEN
10.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Helping foster a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Optimize logistics for 10 warehouses
- Streamline transportation processes, resolve warehouse and carrier issues, and coordinate returns to enhance operational efficiency.
- Foster strong relationships with carriers and customers, effectively triaging issues and coordinating pickup schedules to ensure timely deliveries.
- Implement creative solutions for logistics challenges, leveraging technology and industry knowledge to improve transportation service coordination.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
TRANSPORTATION SERVICE COORDINATOR
PACTIV EVERGREEN
08.2021 - 10.2024
- Schedule daily orders for 10 warehouses, ensuring timely carrier coordination.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Resolve warehouse and carrier issues, improving operational efficiency.
- Use of JDA/TMS, SAP, and other tools.
- Utilize Starbucks portal for load scheduling, ensuring accurate delivery times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Communicated with clients and service providers to provide updates on work progress.
Bartender
Elk's Lodge
10.2023 - Current
- Drive sales and engagement.
- Managed service to 40+ customers regularly
- Resolved customer complaints promptly and professionally, preserving the establishment's reputation for excellent service.
- Cultivated lasting client relationships, encouraging repeat business and loyalty.
- Oversaw high-volume customer interactions, ensuring efficient order processing and timely delivery.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
LEAD LOGISTICS DISPATCHER
CONNEXION
06.2020 - 08.2021
- Optimized delivery routes for 23 drivers, enhancing schedule adherence.
- Trained new recruits to enhance team proficiency and operational effectiveness.
- Assisted in the development of safety protocols for both drivers and dispatch staff, promoting a safe working environment at all times.
- Managed high-volume transportation requests, ensuring timely and accurate delivery of goods to clients.
- Resolved logistics issues through strategic problem-solving techniques.
- Managed databases for precise and reliable logistics information.
- Established positive working relationships with both internal team members as well as external partners, fostering a collaborative work environment.
Logistics Dispatcher
RIVER VALLEY EXPRESS
06.2018 - 09.2019
- Streamlined driver coordination and logistics to optimize operational performance among 20+ drivers.
- Enhanced delivery efficiency through collaboration across multiple teams.
- Implemented advanced fleet management tools, including DAT, People Net, and QUALCOMM.
- Successfully recruited and onboarded drivers, ensuring comprehensive background checks and motor vehicle checks.
- Delivered exceptional customer service by confirming timely deliveries, addressing inquiries, resolving issues, and maintaining open communication channels with clients.
- Streamlined order processing workflows, resulting in decreased order turnaround time and higher customer satisfaction rates.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
Education
MBA - Business Administration
Lakeland University
Sheboygan, WI12-2026
Bachelor of Science - Supply Chain Management
Lipscomb University
Nashville, TN05.2024
Skills
- Production Scheduling
- Risk Mitigation
- Cross-Functional Leadership
- SAP Expertise
- Strategic Planning
- Supply Chain Coordination
- Warehouse Management
- Order Scheduling
- Decision Making
- MRP Systems
- Multitasking and organization
- Data entry
LANGUAGES
English (Native)
Timeline
SENIOR TRANSPORTATION SERVICES COORDINATOR
PACTIV EVERGREEN
10.2024 - Current
Bartender
Elk's Lodge
10.2023 - Current
TRANSPORTATION SERVICE COORDINATOR
PACTIV EVERGREEN
08.2021 - 10.2024
LEAD LOGISTICS DISPATCHER
CONNEXION
06.2020 - 08.2021
Logistics Dispatcher
RIVER VALLEY EXPRESS
06.2018 - 09.2019
MBA - Business Administration
Lakeland University
Bachelor of Science - Supply Chain Management
Lipscomb University
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