Sabriya Ellis
Chesapeake,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Area Manager Commercial Cleaner
Office Pride Commercial Cleaning Services
08.2022 - 07.2023
- Dust furniture, walls, machines, or equipment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
CSR (Customer Service Representative)
Zoro Tools
Remote
08.2021 - 04.2022
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Merchandise Associate
Marshall’s
Murrieta
10.2019 - 11.2020
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
Volunteer Merchandiser
The Western Eagle Bargain Store
Temecula
04.2018 - 10.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Seasonal Apparel and Accessories Associate
Target
Murrieta
06.2018 - 09.2018
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Retail Associate
Toys R Us
Murrieta
05.2017 - 05.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Education
Associate Degree In Nursing - Nursing
ECPI University
Virginia Beach, VADiploma - General Studies
Murrieta Mesa High School
Murrieta, CA06.2018
Skills
- Quick learner
- Client-focused
- Excellent communication
- Relationship selling
- Cheerful and energetic
- Organized
- Dependable
- Customer Service
- Attention to Detail
Timeline
Area Manager Commercial Cleaner
Office Pride Commercial Cleaning Services
08.2022 - 07.2023
CSR (Customer Service Representative)
Zoro Tools
08.2021 - 04.2022
Merchandise Associate
Marshall’s
10.2019 - 11.2020
Seasonal Apparel and Accessories Associate
Target
06.2018 - 09.2018
Volunteer Merchandiser
The Western Eagle Bargain Store
04.2018 - 10.2018
Retail Associate
Toys R Us
05.2017 - 05.2018
Associate Degree In Nursing - Nursing
ECPI University
Diploma - General Studies
Murrieta Mesa High School