Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sabrina Junchaya

The Bronx

Summary

Aiming to obtain the position of doorman at your establishment, bringing experience with providing friendly customer service while maintaining security protocols.

Overview

10
10
years of professional experience

Work History

CDPAP/Personal Home Health Aide

Freedom Care
12.2022 - Current
  • Managed challenging behaviors or medical situations calmly under pressure using problem-solving skills coupled with empathy-driven decision-making processes.
  • Supported patient'' emotional needs by offering companionship, engaging in conversation, and participating in enjoyable activities together.
  • Promoted patient safety by assisting with mobility, preventing falls, and addressing potential hazards in the home environment.
  • Increased patient satisfaction by promptly responding to requests for assistance or support during day-to-day activities.
  • Assisted patient in meeting their nutritional needs by planning healthy meals based on dietary requirements and preferences.
  • Maintained a clean and comfortable home environment for patient through housekeeping tasks such as laundry, meal preparation, and light cleaning.

Delivery Driver/Pro Shop Attendant

SHIPT
04.2019 - 12.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Barista

Nespresso
08.2018 - 09.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Barista Shift Lead

Starbucks
04.2014 - 03.2018
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.

Education

No Degree - Nursing

Kingsborough Community College of The City University of New York
Brooklyn, NY

High School Diploma -

High School For Teaching And The Professions
Bronx, NY
06.2013

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Problem Resolution
  • Computer Proficiency
  • Professional telephone demeanor

Languages

Spanish
Professional Working

Timeline

CDPAP/Personal Home Health Aide

Freedom Care
12.2022 - Current

Delivery Driver/Pro Shop Attendant

SHIPT
04.2019 - 12.2022

Barista

Nespresso
08.2018 - 09.2019

Barista Shift Lead

Starbucks
04.2014 - 03.2018

No Degree - Nursing

Kingsborough Community College of The City University of New York

High School Diploma -

High School For Teaching And The Professions

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Sabrina Junchaya