Sabyrzhan Zhailaubay
Washington,DC
Summary
Dynamic hotel waiter with a proven track record at Zhailau Hotel, excelling in customer order management and ensuring a clean environment. Recognized for effectively managing high-pressure situations while delivering exceptional service. Multilingual proficiency enhances guest interactions, contributing to a welcoming atmosphere and streamlined operations.
Overview
4
4
years of professional experience
Work History
Hotel Waiter
Abai Sadibekov
12.2020 - 07.2024
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.
Education
Business Analytics
George Washington University
Washington, DC05-2028
Skills
- Ensuring a clean environment
- Customer order management
- Understanding social dynamics
- Effective memory retention
- Multilingual proficiency
Languages
Russian
Limited Working
Interests
- Music: Composing and Producing Experimental Noise Music on FL Studio, resulting in 200 followers and 50K total streams on SoundCloud;
- Gym Workouts;
- Watching Movies and TV Shows;
- Commission Work: Drawing Logos and Track Covers for independent artists or bands
Timeline
Hotel Waiter
Abai Sadibekov
12.2020 - 07.2024
Business Analytics
George Washington University
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