SACHIN CHAVAN
Ridgefield,WA
Summary
Accomplished Associate Director combines cross-functional competencies in operations planning, customer retention and financial management to develop and coach staff while interfacing with executives. Expert in leading large and complex IT transformation programs with top-notch quality and performance. Successful in executing standard operating procedures across teams to positively impact organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Associate Director
Accenture
Ridgefield, WA
01.2015 - Current
- Developed strategies to align program or project scope with objectives.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Led and drove collaboration with internal teams and partners to meet expected timelines, budget and quality standards.
- Participated actively in decision making processes at a high level within the organization.
- Assigned work and monitored performance of project personnel.
- Produced thorough, accurate and timely reports of project activities.
- Conducted meetings to lead discussions as subject matter expert on assigned projects.
- Utilized reporting and visualization tools to support governance and team reporting needs.
- Verified third-party conformance to SLA delivery requirements and managed critical contracts.
- Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Senior Practice Manager
Wipro Limited
Hyderabad, India
08.2006 - 01.2015
- Responsible for overall planning & successful implementation of Wipro HIS as per scope of work
- Leading onsite & offshore team for successful execution of project as per timelines
- Responsible for Solution Mapping, Requirement Analysis and designing solutions
- Presales support by giving product demos and participating in functional discussions
- Streamlining Implementation Process & creation of reusable components
- Attending Steering Committee Meetings & other review meetings
- Coordination with customer's senior management and Wipro senior management
- Tracking quality parameters for all the projects & presenting the same to quality officer
- Helping sales team for lead qualification
- Review & approval of Budgetary Quotes
- Ensuring on time responses & submission to RFP/Tenders with accurate compliance
- Review of responsibility matrix for every important RPF & tracking progress till completion
- Keeping track of all the current leads, wins, loss cases & activities planned
- Attending sales/target review meeting with Senior management/Business Unit Heads
- Participating in key presentations/technical discussions with customer
- Providing all necessary support to Sales team from hunting stage till contract signing
- Leading team, planning for their trainings & ensuring that they get necessary support
- Coordinating with multiple LOBs for large System Integration deals
- Review & Approval of Project Plan, Efforts & Cost Sheet for all the RFP/Tenders/Proposals.
Systems Consultant
21st Century Health Management Solutions Pvt. LTD.
Mumbai, India
08.2003 - 05.2006
- Responsible for requirement analysis, solution mapping, and designing solutions
- Involved in solution architecture and functional testing
- Provided implementation support and user training
- Handled implementation projects for various clients in India.
Programmer cum System Analyst
Dr. Balabhai Nanavati Hospital
Mumbai, India
06.1999 - 07.2003
- Responsible for requirement analysis, user support, and development
- Provided onsite support to users for system-related issues
- Developed additional reports and enhancements
- Implemented Novella HIS in the hospital.
Education
PRINCE II Practitioner -
EXIN
04.2014
MBA in HealthCare Services -
Sikkim Manipal University
10.2013
Advance Diploma in Software Engineering -
Aptech Institute
01.1999
Bachelor degree in commerce -
Patkar College
01.1999
Skills
- Expertise in managing multiple projects within HealthCare service providers with shared resources
- Strong background in directing domestic and international programs to implement Hospital Information System (HIS)
- Proven ability to bridge technology & business goals to provide productive solution
- Demonstrated success in leading & mentoring cross functional teams in multi-facility environment in order to maximize levels of productivity
- Experienced interacting with senior management of customer for program update
- Excellent communicator with emphasis on building strong client relationship
- Capable of making professional presentations to CxO level team
- Quick learner that rapidly adapts to emerging technologies, processes and methodologies
- Proven success in working closely with product/technical team & sales representative to provide comprehensive pre-sales support
- Exceptional in collaborating with & motivating multiple groups towards completing complex tasks and exceeding client's expectations
- Charismatic personality with deep understanding of HealthCare domain and consultative, question-based selling skills
Certification
- Prince II Practitioner Certified, 04/2019
- PM Academy Certified
- PM Academy (FTI I & FTI II) certified
- ITEL V3, LEAN & Agile Scrum Master (Internal training courses by Wipro)
- Seven habits of highly effective people from Franklin Covey
- High impact presentation from Dale Carnegie
- High impact decision making from American Management Association
- Wipro Leadership Program (Senior management training program)
- Advance Leadership Program (Mid Management training program)
- LEAP (Learn, Excel, Accelerate, Perform) towards Effective People Management
- Purple Negotiation
- Epic - Clinical Documentation & Administration Certified
- SAFe Agile - Advance Scrum Master
Accomplishments
- Galaxy' award for Best Delivery Team HIS implementation project (2006)
- Critical Assignment Bonus' (CAB) for significant contribution (2007)
- Galaxy' award for Best Delivery Team for HIS implementation Project (2012)
- Spot Award' for excellent support for winning multi-million dollar marquee deal (2012)
- Multiple performance awards by client team (Kaiser) for my contribution to KP Membership Connect program (2022-23)
Led implementation of Hospital Information system for these hospitals:
- Indiana Heart Institute, Mangalore
- Baby Memorial Hospital, Calicut
- Chirayu Medical College & Hospital, Bhopal
- ILBS Hospital, Delhi
- MCD Hospitals, Delhi
- MRCCC Siloam Hospital, Jakarta
- Telegorejo Hospital, Semarang
- Mayapada Hospital, Tangerang
- Siloam Hospital, Indonesia
- AMRI Group of Hospitals, Kolkata
- INS Kalyani Hospital, Vizag
- Nicholas Piramal India Limited, Parel, Mumbai
- Goa Medical College, Bambolim, Goa
- Cardinal Gracias Hospital, Vasai, Thane
- Alliance Hospital, Nallasopara, Thane
- MGM Hospital, Cidco, Aurangabad
- MGM Research Institute, Cidco, Aurangabad
- Lokmanya Medical Foundation, Pimpari & Nigadi, Pune
- Dr. Balabhai Nanavati Hospital, Vile Parle, Mumbai
- Holy Family Hospital, Andheri, Mumbai
- Karuna Hospital, Borivali, Mumbai
- MGM Hospital, Vashi, Navi Mumbai
Affiliations
- Actively involved in CSR activities and social philanthropy tasks
- Promotes and participates in various cultural activities and programs to support multi-cultural and diverse workforce
Languages
English
Full Professional
Hindi
Full Professional
Marathi
Native/ Bilingual
Gujarati
Professional
Indonesian
Limited
Spanish
Professional
References
References available upon request.
Timeline
Associate Director
Accenture
01.2015 - Current
Senior Practice Manager
Wipro Limited
08.2006 - 01.2015
Systems Consultant
21st Century Health Management Solutions Pvt. LTD.
08.2003 - 05.2006
Programmer cum System Analyst
Dr. Balabhai Nanavati Hospital
06.1999 - 07.2003
PRINCE II Practitioner -
EXIN
MBA in HealthCare Services -
Sikkim Manipal University
Advance Diploma in Software Engineering -
Aptech Institute
Bachelor degree in commerce -
Patkar College
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