Summary
Overview
Work History
Education
Skills
Certification
Tools
Timeline
Generic
Sachin Mishra

Sachin Mishra

Austin,USA

Summary

Dynamic SAP Technology Manager with over 20 years of experience in software development, excelling in project and vendor management while fostering innovation and collaboration across cross-functional teams to ensure project success. More than 12 years of specialized experience in SAP business processes and tools, adept at navigating challenges and mitigating risks while cultivating strong partnerships with key stakeholders. Proven ability to deliver large-scale, complex projects from inception to completion, consistently meeting deadlines, scope, and budget requirements. Strong track record of enhancing KPIs and directing product development initiatives that align with strategic objectives, coupled with the skill to tailor communication effectively to influence user decisions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Technical Architect

TCS
10.2024 - Current
  • Lead SAP S/4 HANA projects for various client from Performance and site reliability standpoint.
  • Collaborated with clients to determine project specifications and scope.
  • Performed quality code review and removed technical debt.
  • Improved business productivity for clients by 23% by re-engineering and designing system architecture.

Technical Lead

Apple Inc
08.2014 - 07.2024
  • Delivered successful global ERP implementations S/4 HANA TMS, overseeing the testing(Functional & Non-functional) of 2000+ technical objects.
  • Led quality assurance of GTS migration from GTS 11 to GTS HANA Edition.
  • Led multiple SAP Testing projects and managed more than 40+ cross-functional team members.
  • Successfully delivered an Online Self-Service Infrastructure (OLSS) Project on AWS, processing 40 million requests per hour and saving over $6 million annually.
  • Lead Quality Assurance group for Apple's Order-to-Cash (OTC) SAP processes, ensuring robust and efficient system performance.
  • Spearheaded the creation and phased rollout of a streamlined Agent Toolbox on Cloud(GCP), reducing resolution time by 45% and boosting CSAT and agent efficiency.
  • Mentoring, coaching, and developing a team of 10 business analyst professionals in requirements analysis, functional specification, and QA/UAT activities for complex projects and in creating impactful relationships with business stakeholders.
  • Led the adoption of Agile/Scrum principles to improve operational efficiency by utilizing user stories and a sprint delivery model.
  • Managed risk assessment and mitigation strategies, balancing potential impacts with organizational goals to minimize disruptions and ensure project success.
  • Through process improvements and automation, I maintained a steady team size, exponentially increased project support, reduced costs by 30%, and improved delivery timelines by 15-20%.
  • Designed and implemented comprehensive API automation frameworks using tools such as Postman, SoapUI, and Selenium tool.
  • Led an initiative to optimize vendor management collaboration in projects by implementing a curated process for hiring individual talent.
  • Provided educational expertise and mentoring to junior team members.
  • Conducted data modeling, performance and integration testing.

Project Manager

L&T Infotech
10.2010 - 07.2014
  • Engaged with diverse clients across multiple technologies, orchestrating Quality assurance activities for SAP-based client.
  • Spearheaded requirement analysis, devised project plans, and successfully executed projects for clients in the ERP & Manufacturing space.

Test Lead

Infosys Tech. LTD.
09.2005 - 09.2010
  • Led performance testing initiatives for a prominent eCommerce company in Seattle, USA, and managed functional testing projects for a telecom giant based in the UK.

Education

Bachelor of Engineering - Electronics & Communications

SATI
Vidisha, India
06-2005

Skills

  • Business Consulting
  • Change Management
  • Risk Management
  • Vendor/Tools Analysis
  • Project Management
  • Stakeholder Communication
  • Performance optimization
  • Agile project management
  • Technical design documentation
  • Delivery management processes
  • Continuous integration
  • Technical architecture design
  • Software development lifecycle
  • Technical leadership

Certification

  • Atlassian Agile Project Mgmt
  • Project Mgmt Foundation
  • ISTQB Certified
  • AWS Certified Cloud Practitioner
  • PMP Certified
  • SAP HA100 Certified

Tools

  • HDB Studio
  • Splunk
  • Jenkins
  • Dynatrace
  • Selenium
  • WorkSoft
  • LoadRunner
  • JMeter
  • Jira
  • Confluence
  • Kanban Board
  • Gantt Chart
  • PowerBI
  • Tableau
  • SQL
  • Postman

Timeline

Senior Technical Architect

TCS
10.2024 - Current

Technical Lead

Apple Inc
08.2014 - 07.2024

Project Manager

L&T Infotech
10.2010 - 07.2014

Test Lead

Infosys Tech. LTD.
09.2005 - 09.2010

Bachelor of Engineering - Electronics & Communications

SATI

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