SACHIN K SHINDE
Yorba Linda,CA
Summary
Experienced and ambitious Network Technician with a demonstrated history of installation, test, troubleshoot and management of telecoms infrastructure including switches, routers, and LAN/WAN in both corporate and academic environments. Great technical team member contributing high levels of expertise in network infrastructure with positive attitude and driven to succeed.
Overview
8
8
years of professional experience
Work History
Network Operations Technician
Crown Castle USA
Irvine , CA
2023.01 - 2024.06
- Reviewed and researched daily assignments, such as installing and testing enterprise service orders and internal work orders on fiber optic facilities to enhance Crown Castle network capacity.
- Monitored and responded to network alarms and outages on a monthly rotation basis for Orange County, Inland Empire, and Los Angeles area. Collaborated closely with cross-functional teams to promptly resolve issues, minimizing customer impact.
- Proactively maintained communication by effectively coordinating work activities with team members, supervisor, manager and customers while providing regular updates and resolving network issues.
- Utilized teamwork skills to facilitate upgrades and repairs on the Crown Castle's network infrastructure during change of maintenance.
- Worked on various platforms including Juniper, ADVA, Ciena and Smartoptics.
NETWORK TECHNICIAN
Biola University
La Mirada , CA
2018.01 - 2022.07
- Installed voice & data network infrastructure cabling, wireless routers, and telephone systems for the data communications networks.
- Utilized network testing tools to test the indoor and outdoor fiber and copper cables used in voice & data systems.
- Performed tracing and patching operations for copper cable networks.
- Operated 4-pair test equipment to terminate the network cabling at blocks and routing points.
- Identified and immediately resolved the network issues and performed necessary maintenance to support the routine network availability.
- Collaborated with on-site network engineers to determine origination point faults and recovered from malfunctions.
- Demonstrated problem diagnosis and creative problem-solving skills.
NETWORK ENGINEER
99Cents Only Stores LLC
Commerce , CA
2016.03 - 2017.04
- Managed cable installation tasks as well as configuration of network devices such as wireless routers, switches, and telephone systems within a corporate data center for effective data communication.
- Provided technical support (which included diagnosing hardware, and replacing defective components) to both local and remote users at stores and the corporate office.
- Replaced end-of life routers and switches within the environment.
- Handled network infrastructure support and maintenance of multiple datacenters, warehouses and roughly 400 stores.
- Handled the LAN/WAN migration and configuration of network client workstations.
- Configured and maintained network backup and recovery procedures and provided root cause analysis for issues in order to meet the SLA target.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Resolved customer complaints in a timely manner while ensuring high customer satisfaction.
Education
Master of Science - Electrical Engineering
Texas A&M University
Kingsville, TX2014-12
Bachelor of Science - Electrical Engineering
Ace Engineering College
Telangana, India2012-05
Master of Arts - Preaching and Pastoral Ministry
Biola University
La Mirada, CASkills
- Network Troubleshooting
- Network configuration
- Networking Hardware Installation
- Network support
- Network installation
- LAN/WAN networks
- TCP/IP protocols
- Data Center Operations
- Root Cause Analysis
- Hardware Inventory Management
Other Information
Authorized to work in the United States for any employer. Sponsorship not required.
Timeline
Network Operations Technician
Crown Castle USA
2023.01 - 2024.06
NETWORK TECHNICIAN
Biola University
2018.01 - 2022.07
NETWORK ENGINEER
99Cents Only Stores LLC
2016.03 - 2017.04
Master of Science - Electrical Engineering
Texas A&M University
Bachelor of Science - Electrical Engineering
Ace Engineering College
Master of Arts - Preaching and Pastoral Ministry
Biola University
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